Internet Sales Representative

L0309 Toyota of Downtown LA; Los Angeles (CA); On-site; USD 48,000 - 159,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Toyota of Downtown LA is seeking an Internet Sales Representative to handle inbound calls, chats, and emails, turning leads into appointments and guiding customers through the sales process. You will work with a high-volume stream of internet leads in a dynamic dealership environment.

Required 1+ year in automotive Internet Sales/BDC, strong appointment-setting skills, and ability to build customer relationships.

Qualifications

• 1+ year automotive Internet Sales, BDC, or Digital Sales experience REQUIRED
• Experience with appointment setting and sales performance
• Experience with building relationships, responding to customer needs, and delivering quality service.
• Demonstrate flexibility and efficiency in a high-volume sales environment
• Eager, proactive, and focused on achieving sales success.
• Acceptable driving record and a valid driver's license in your state of residence.

Responsibilities

• Answer incoming calls, chat/call requests and incoming email.
• Record contacts in Lead Management System.
• Convert sales opportunities to confirmed appointments or turn them to a Sales Consultant.
• Make contact with assigned leads.

Skills

Internet Sales

BDC experience

Appointment setting

Relationship building

High-volume environment

Job description

Dealership

Dealership: L0309 Toyota of Downtown LA Toyota of Downtown LA Hiring: Internet Sales Representatives Pay: $48,200 - $158,700 Annually Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team?

A high-volume dealership with a steady flow of internet leads and sales opportunities Access to a wide selection of new and pre-owned Toyota vehicles to help customers find the right fit Training, and digital sales tools to help you succeed A supportive team environment focused on collaboration, performance, and customer satisfaction Opportunities for career advancement within the dealership organization

What You'll Do

• Answer incoming calls, chat/call requests and incoming email.
• Record contacts in Lead Management System.
• Convert sales opportunities to confirmed appointments or turn them to a Sales Consultant.
• Make contact with assigned leads.

What You’ll Bring

• 1+ year automotive Internet Sales, BDC, or Digital Sales experience REQUIRED
• Experience with appointment setting and sales performance
• Experience with building relationships, responding to customer needs, and delivering quality service.
• Demonstrate flexibility and efficiency in a high-volume sales environment
• Eager, proactive, and focused on achieving sales success.
• Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

Total Rewards ((Pay transparency requirements – all applicable language in red from the job posting workbook)) Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!