Internet Sales Representative

Volkswagen; Honolulu (HI); On-site; USD 56,000 - 134,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

Honolulu Volkswagen is seeking an Internet Sales Representative to handle calls, chats, and emails, converting inquiries into appointments with a focus on responsiveness and closing sales. The role offers a flexible schedule, including evenings and weekends, with a strong commission-driven pay structure.

The dealership emphasizes a supportive culture and recognition by Automotive News as a Best Dealership to Work For.

Qualifications

• High school graduate or equivalent; 18+ required.
• Drug-free workplace and equal employment opportunity.

Responsibilities

• Answer all incoming calls and chat/call requests within 10 seconds.
• Respond to emails with a phone call within 5 minutes, then follow up with price quotes within 10 minutes.
• Convert inquiries to appointments or pass to a Sales Consultant.
• Maintain 60% show rate for appointments and 75% contact rate with leads.
• Record every customer interaction in LSMS; complete daily contact tasks.

Skills

Automotive experience

Sales experience

Communication skills

Basic math

Computer literacy

Education

High school diploma

Job description

Dealership:L0254 Honolulu VolkswagenHonolulu VolkswagenHiring: Internet Sales RepresentativePay: $5,000-$12,000 MonthlySchedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.Why Join Our Team?We're honored to have been recognized by Automotive News as one of the Best Dealerships to Work For, a distinction that reflects our strong culture, supportive leadership, and investment in our team members. Our August average sales volume was 19 units/sales representativeWhat You'll DoAnswer all incoming calls and chat/call requests within 10 seconds.Respond to incoming e-mail with an attempted phone call in 5 minutes or less, followed up with a series of outgoing e-mails that end in a price quote within 10 minutes (measured from time from ISC's auto-response).Convert every sales opportunity to a confirmed appointment or turn them to a Sales Consultant.Speak with at least 75% of all assigned leads.Set confirmed appointments with at least 60% of the leads you make contact with.Maintain a 60% show rate with those appointments.Record every contact you have with customers, regardless of source or type, in the LSMS.Complete 100% of your daily scheduled contact tasks.Other duties as assigned.What You'll BringAutomotive Experience, 1+ yearsSales Experience, 2+yearsExcellent communicationMathematics – ability to solve basic math calculationsBasic Computer skillsTotal RewardsThis is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off Individual Payable Gross Bonuses based on Individual Units Sold, Manufacturer Approvability.The average pay range for this position is $5,000-$12,000 monthly.Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.We offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.