Internet Sales Manager

Hyundai-of-New-Port-Riche; Florida; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Holidays & PTO

Disability Coverage

401(k) Retirement Plan

Vehicle Purchase Discounts

Job summary

Hyundai of New Port Richey is seeking an experienced Internet Sales Manager to lead our digital sales operation and elevate an already successful store. You will head the Internet Sales and BDC teams, drive leads, set appointments, and ensure a superior customer experience across channels.

You will coach and develop a high-performing team, partner with marketing and Sales/FI leadership, and analyze KPIs to propel growth in a fast-paced, high-volume environment at our Florida dealership.

Qualifications

• Experience leading Internet Sales/BDC teams in a franchise dealership.
• Proven track record driving appointments, lead conversions and sales results.
• Strong coaching, training, and team development abilities.
• Experience using CRM and lead-management tools to improve performance.
• Data-driven mindset with ability to translate insights into action.

Responsibilities

• Lead and develop the Internet Sales and BDC team.
• Drive lead conversion, appointment-setting, showroom traffic and sales results.
• Ensure timely follow-up on internet, phone, text, chat, and third-party leads.
• Maintain CRM accountability and monitor lead-management performance.
• Analyze KPIs such as conversion rates, show rates and closing ratios.
• Collaborate with Sales and F&I leadership to deliver a seamless customer experience.
• Recruit, train, coach, and motivate team members to hit goals.
• Partner with marketing to maximize lead generation and digital performance.
• Monitor online reputation and CSI results; prepare leadership reports.

Skills

Internet Sales Lead

Lead Conversion

Coaching & Development

CRM Tools

Data-Driven

Communication Skills

Education

High School Diploma

Tools

CRM

Job description

Dealership: L0396 Hyundai of New Port Richey

Drive Your Career Forward with Hyundai of New Port Richey If you're an automotive sales leader who knows how to build teams, drive lead conversion, and create an exceptional customer experience, we want to talk to you. Hyundai of New Port Richey is looking for an experienced Internet Sales Manager to lead our digital sales operation and help take an already successful store to the next level. This is an opportunity to join one of the most recognized Hyundai dealerships in the country, lead a talented team, and make a real impact on the store's continued growth.

Why Hyundai of New Port Richey?

• #1 Volume Hyundai Store for 12 Consecutive Years
• Hyundai Board of Excellence Award Winner
• Newly Renovated Facility
• High-Volume, Fast-Paced Environment with Strong Lead Flow
• Industry-Leading Training and Development Programs
• A Culture Focused on Growth, Accountability, and Success

Backed by the Strength of Lithia & Driveway Hyundai of New Port Richey is proud to be part of Lithia & Driveway (NYSE: LAD), the largest automotive retailer in North America. Our culture is built around four core values:

• Earn Customers for Life
• Take Personal Ownership
• Improve Constantly
• Have Fun

When you join our team, you're not just joining a dealership. You're joining a company that believes in developing leaders and promoting from within. With more than 400 locations representing 40+ automotive brands, the career path can be as big as your ambition.

What You'll Do

• Lead and develop the Internet Sales and BDC team.
• Drive lead conversion, appointment-setting, showroom traffic, and sales results.
• Ensure timely and professional follow-up on all internet, phone, text, chat, and third-party leads.
• Maintain CRM accountability and monitor lead management performance.
• Analyze KPIs including conversion rates, appointment show rates, and closing ratios.
• Partner with Sales and F&I leadership to create a seamless customer experience.
• Recruit, train, coach, and motivate team members to achieve departmental goals.
• Collaborate with marketing partners to maximize lead generation and digital performance.
• Monitor online reputation, CSI results, and customer feedback.
• Prepare performance reports and action plans for dealership leadership.

What You'll Bring

We're looking for a leader who understands the automotive sales process, knows how to motivate a team, and thrives in a fast-paced environment.

• Automotive sales, BDC, or internet sales leadership experience within a franchise dealership.
• A history of driving appointments, lead conversion, and sales results.
• Strong coaching and team development skills.
• Experience using CRM and lead management tools to improve performance.
• A data-driven mindset with the ability to turn insights into action.
• Strong communication and leadership abilities.
• A valid driver's license and acceptable driving record.

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required.

We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.

Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).

Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate.

With thousands of vehicles and hundreds of locations, the career possibilities are endless.

Join us as we accelerate towards growth in automotive and beyond!