Internet Sales (BDC) Agent

Berman Auto Group; Lincolnwood (IL); On-site; USD 41,600 - 70,000; Full time

Benefits offered by this job

PTO policy

Medical insurance

Dental/Vision/Life insurance

Disability (Short/Long)

401K

Advancement opportunities

Job summary

Berman Hyundai in Lincolnwood, IL is seeking an Experience Internet Sales BDC Agent to support outbound and inbound sales activities. The role focuses on generating interest, scheduling appointments, and maintaining CRM records to help the sales team achieve dealership goals.

The candidate will respond promptly to inquiries, conduct outreach, and ensure customer satisfaction through effective follow-up and data management, with competitive pay and benefits offered.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficient with computer systems and CRM software.

Responsibilities

• Respond promptly to inbound sales inquiries via phone and email.
• Conduct outbound calls to potential customers to generate interest and set appointments.
• Schedule and confirm sales appointments for the sales team.
• Follow up with customers to ensure satisfaction and address any concerns.
• Maintain and update customer information in the CRM system.
• Work collaboratively with the sales team to achieve dealership goals.
• Provide excellent customer service to enhance customer experience.
• Track and report on sales activities and performance metrics.

Skills

Communication skills

Fast-paced environment

CRM proficiency

Job description

Berman Hyundai is looking for an Experience Internet Sales BDC Agent to add to the team!

Position: InternetSales BDC Agent

Location: Berman Hyundai; Lincolnwood, IL

Pay: $41,600 - $70,000 annually (Competitive hourly + monthly bonuses)

Hours: Monday-Friday: 12:00PM-8:00PM; Saturdays:10:00AM-6:00PM (Sundays and one weekday off)

• Competitive PTO Policy
• Multiple Low-Cost Medical Insurance Options
• Low-Cost Dental, Vision & Life Insurance Options
• Short Term & Long Term Disability
• 401K
• Opportunities for Advancement

Responsibilities

• Respond promptly to inbound sales inquiries via phone and email
• Conduct outbound calls to potential customers to generate interest and set appointments
• Schedule and confirm sales appointments for the sales team
• Follow up with customers to ensure satisfaction and address any concerns
• Maintain and update customer information in the CRM system
• Work collaboratively with the sales team to achieve dealership goals
• Provide excellent customer service to enhance customer experience
• Track and report on sales activities and performance metrics

Qualifications

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficient with computer systems and CRM software

Additional Information

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.