Internet Sales Agent Business Development Coordinator

Gerald Jones Auto Group; Augusta (GA); On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

Competitive pay

Bonuses

Paid training

Medical & dental

Paid vacation

401(k)

Vehicle discounts

Career advancement

Job summary

Gerald Jones Mazda in Augusta, GA seeks an Internet BDC Specialist who thrives on building relationships, delivering prompt responses to internet leads, and creating personalized vehicle videos to spark interest.

You’ll make 100+ outbound calls daily, respond to inquiries by phone, text, and email, and guide customers from first contact to showroom arrival while maintaining CRM notes and pursuing lifelong relationships.

Qualifications

• 100+ outbound calls daily to connect with customers.
• Respond quickly to internet leads, phone inquiries, and texts.
• Communicate clearly via phone, email, text and video.
• Be organized, coachable and focused on results.

Responsibilities

• Make 100+ outbound calls each day to connect with customers.
• Respond quickly to internet leads, phone inquiries, and text messages.
• Send personalized introduction and vehicle walkaround videos that build trust and excitement.
• Create meaningful conversations leading to showroom appointments.
• Deliver an exceptional online buying experience from first contact to showroom arrival.
• Welcome customers when they arrive and transition to the sales team.
• Maintain detailed CRM notes and follow up consistently.
• Help create lifelong customers through outstanding communication and service.

Skills

Outbound calling

CRM proficiency

Video outreach

Excellent communication

Tools

CRM software

Video messaging tools

Job description

We’re Not Hiring a BDC Representative.

We’re Hiring the Future of Automotive Sales.

Phone Sales & Internet BDC Specialist

Gerald Jones Mazda | Augusta, GA

The automotive industry is changing, and so are we.

Today’s customers shop online before they ever visit a dealership. They want fast communication, personalized videos, honest answers, and an easy buying experience.

That’s where you come in.

We’re looking for someone who thrives on building relationships, creating excitement, and delivering an exceptional customer experience long before a customer walks through our doors.

If making 100+ calls a day energizes you…

If sending personalized videos comes naturally…

If you enjoy talking with people, following up with purpose, and creating an online buying experience customers can’t stop talking about…

We want to meet you.

What You’ll Do

As our Internet BDC Specialist, you’ll be the first impression of Gerald Jones Mazda and one of the most important members of our sales team.

• Make 100+ outbound calls each day to connect with customers.
• Respond quickly to internet leads, phone inquiries, and text messages.
• Send personalized introduction and vehicle walkaround videos that build trust and excitement.
• Create meaningful conversations that lead to showroom appointments.
• Deliver an exceptional online buying experience from first contact to showroom arrival.
• Welcome customers when they arrive and provide a seamless transition to the sales team.
• Maintain detailed CRM notes and execute consistent follow-up.
• Help create lifelong customers through outstanding communication and service.

Who Thrives Here?

This role is perfect for someone who:

• Loves talking with people and building relationships.
• Is highly motivated and enjoys achieving goals.
• Brings positive energy every day.
• Is confident on the phone and comfortable communicating through text, email, and video.
• Is organized, accountable, and committed to following through.
• Embraces coaching and is always looking to improve.
• Wants a career—not just another job.

Experience in automotive sales is helpful but not required. If you have a strong work ethic, excellent communication skills, and a passion for helping people, we’ll provide the training you need to succeed.

Why Gerald Jones Mazda?

We don’t believe in simply setting appointments—we believe in creating experiences.

At Gerald Jones Mazda, you’ll work with a team that’s committed to innovation, personal growth, and delivering an exceptional customer experience. We invest in our people because we know our success starts with yours.

What We Offer

• Competitive hourly pay plus performance-based bonuses
• Paid training and professional development
• Medical and dental plans
• Paid vacation and holidays
• 401(k) with company benefits
• Employee vehicle purchase discounts
• Opportunities for advancement within one of the region’s most respected automotive groups
• A positive, team-oriented culture where your effort is recognized and rewarded

Ready to Build the Future of Automotive Sales

If you’re looking for a career where your personality, communication skills, and drive can make a real impact, we want to hear from you

Apply today and help create the ultimate online buying experience at Gerald Jones Mazda.