Internet Sales Advisor - BMW Sudbury

Asbury Automotive Group; Sudbury (MA); Sur place; USD 44 083 000 - 44 772 000; Plein temps

Avantages offerts par ce poste

Weekly pay

Paid holidays and PTO

Paid training

Stock awards for select roles

Résumé du poste

Asbury Automotive Group seeks an Automotive Sales Advisor to respond to online and store inquiries, guiding customers from initial contact to final sale. You will build rapport, identify needs, and drive the buying process in a fast-paced dealership environment.

The role emphasizes strong customer service, teamwork, and the ability to manage appointments, test drives, and follow-ups. Bi-lingual abilities are a plus, with the potential for commissions.

Qualifications

• Must be eighteen years or older and possess a valid driver’s license.
• Prior automotive sales, retail, or customer service experience is a plus.
• Ability to pass pre-employment screenings (background & drug test).
• Strong verbal and written communication with customers and team.
• Proficient with computers and phone systems.

Responsabilités

• Respond to online vehicle inquiries via phone and email in a timely manner.
• Build rapport with customers and identify needs using the selling process.
• Lead customers through the initial buying process to final sale.
• Schedule and confirm appointments; conduct test drives and vehicle walk-arounds.
• Follow up with customers for referrals and repeat business.

Connaissances

Customer engagement

Communication

Relationship building

Bi-lingual (bonus)

Team player

Strong computer & phone skills

CRM usage

Formation

High school diploma or equivalent

Outils

CRM database

Description du poste

Compensation: $15.50-$15.50 an hour plus commissions.

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-lineutilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initialbuying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asburyselling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Exhibitgreat customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaininga customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business developmentexperience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimumof eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• TechnicianStudent loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

INDSALES