Sales Advisor - BMW Sudbury

Asbury Automotive Group; Sudbury (MA); Presencial; USD 75.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Paid holidays

Paid time off

Stock awards

Training

Health insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401k with company match

Pet insurance

Descripción de la vacante

Asbury Automotive Group is seeking an Automotive Sales Advisor in Sudbury, MA. The role focuses on responding to online vehicle inquiries by phone and email, guiding customers through the initial buying process, and closing sales in a fast-paced dealership environment.

Candidates should have strong communication, tech-savvy skills, and a customer-first mindset. Prior automotive or retail sales experience is a plus; bilingual abilities are welcomed.

Formación

• Experience in customer service or sales roles is beneficial.
• Ability to build relationships and referrals.
• Proficiency with phone and computer tools is required.
• Bi-lingual skills are a plus.

Responsabilidades

• Respond to online vehicle inquiries via phone and email.
• Build rapport with customers to generate referrals.
• Respond to internet leads with pricing and product information.
• Set and confirm appointments, and conduct test drives.
• Guide customers through the buying process from start to finish.
• Maintain professional appearance and customer-focused attitude.

Conocimientos

Customer service

Sales skills

CRM software

Phone skills

Relationship building

Team player

Self-motivated

Herramientas

CRM database

Descripción del empleo

Compensation: $75,000-$85,000+

Final pay can vary by candidate depending on a variety of factors including experience, etc.

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-line utilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initial buying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asbury selling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Exhibitgreat customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaining a customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business developmentexperience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimum of eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• Technician Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities