Internet Sales Advisor - BMW Sudbury

Herb Chambers Honda of Burlington; Sudbury (MA); On-site; USD 17,616 - 25,089; Full time

Benefits offered by this job

Weekly pay

Paid holidays and paid time off

Paid training

Health savings and flex spending accounts

401(k) with company match

Job summary

Herb Chambers Honda of Burlington is seeking an Automotive Sales Advisor to redefine the car-buying experience. In this role, you will respond to customer inquiries, guide them through the buying process, and maintain relationships using a CRM database. Candidates should be team-oriented, self-motivated, and at least 18 years of age, with a valid driver's license. The position offers weekly pay, paid holidays, and various insurance benefits.

Qualifications

• Must be at least eighteen years of age.
• Ability to pass pre-employment screenings (background & drug test).
• Professional business attire and appearance required.

Responsibilities

• Respond to customers who inquire about vehicles advertised online.
• Guide customers through the buying process.
• Build rapport with customers for referrals.
• Maintain and update customer relationships in the CRM database.

Skills

Self-motivated and able to create and maintain customer relationships

Strong motivation to be successful and a team player

Prior automotive sales or retail experience

Customer service skills

Bi-lingual

Education

Valid driver's license

Tools

Customer relations management database

Job description

Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to team members, guests, and partners. Our culture is grounded in our North Star and Compass and is powered by our D RIVE values. We aim to become the most guest‑centric automotive retailer, providing exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally.

Compensation: $15.50 per hour plus commissions. The final pay offered will be based on factors such as experience, education, and industry knowledge.

Position: Automotive Sales Advisor. We are looking for strong, energetic, people‑focused team members who will help us redefine the car‑buying experience.

Responsibilities

• Respond to customers who inquire about vehicles advertised online using phone and email methods.
• Guide customers who visit the store through the initial buying process to the final sale.
• Contact and communicate with customers to identify needs using Asbury’s selling process.
• Build rapport with customers to establish a referral base.
• Answer internet leads within the required time and email product information with pricing.
• Answer sales phone calls and set appointments for customers.
• Confirm appointments and follow up with customers on inquiry, after the sale, and for repeat business.
• Conduct test drives and vehicle walk‑arounds with customers.
• Work with the customer from start to finish throughout the buying process.
• Maintain and update customer relationships in the CRM database.

Qualifications

• Minimum of eighteen years of age.
• Valid driver's license.
• Ability to pass pre‑employment screenings (background & drug test).
• Strong motivation to be successful and a team player.
• Self‑motivated and able to create and maintain customer relationships.
• Prior automotive sales or retail experience, customer service, call center, or business development experience is a plus.
• Experience utilizing and maintaining a customer relations management database.
• Professional business attire and appearance.
• Bi‑lingual is always a plus.

Company Benefits

Pay and Recognition

• Weekly pay
• Paid holidays and paid time off
• Paid training
• Stock awards for selected management and front‑line team members

Insurance / Retirement

• Medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings and flex spending accounts (tax‑free)
• Short‑term and long‑term disability plans
• Life insurance (whole life and term)
• 401(k) with company match
• Pet insurance

Learning, Tuition Assistance and Career Development

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional Growth and Development Opportunities

• Employee assistance program
• Employee discounts on parts and service repairs
• Opportunities to join community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

Asbury Automotive Group is an equal‑opportunity employer. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment and affirm our commitment to fostering an inclusive and diverse workplace.