Internet Auto Sales Specialist

Confidence-Ford-of-Norman; Norman (OK); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vison Insurance & pet

Paid Time off

Parental Leave

Life Insurance

Employee Discounts

Training & Development

Job summary

Cavender Ford in Norman, OK, part of Cavender Auto Family, is seeking an Internet Sales representative to engage customers by phone and online, answer questions about vehicles, and convert inquiries into appointments. You will follow up on web leads, manage CRM records, and work with a team to deliver exceptional service.

Veterans and military spouses encouraged to apply. Join a growing family that values integrity, ownership, and customer care, with benefits including health insurance, paid

Qualifications

• High School Diploma or GED is required.
• Experience in automotive sales or internet sales is a plus.
• Ability to handle calls, emails, and live chats professionally.

Responsibilities

• Answer customer calls promptly and professionally.
• Attract potential clients and retain clientele by answering product and service questions via phone/internet.
• Follow up on internet leads and showroom traffic with outbound calls.
• Handle inbound calls from sales customers.
• Schedule appointments based on customer needs.
• Communicate clearly to leave customers informed.
• Document and update customer records in the CRM.
• Maintain knowledge of dealership products and services.
• Build and maintain strong customer relationships and referrals.
• Collaborate with team and uphold standards.

Skills

Customer service

Communication skills

Sales experience

Phone/Internet lead handling

CRM software

Education

High School Diploma or GED

Tools

CRM system

MS Office

Job description

Cavender Ford in Norman, OK, part of Cavender Auto Family, is seeking an Internet Sales representative to engage customers by phone and online, answer questions about vehicles, and convert inquiries into appointments. You will follow up on web leads, manage CRM records, and work with a team to deliver exceptional service.

Veterans and military spouses encouraged to apply. Join a growing family that values integrity, ownership, and customer care, with benefits including health insurance, paid