International Wire Transfer Specialist

FirstBank Florida; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

FirstBank Florida in Miami seeks a Wire Operations professional to support domestic and international wire transfers, ensure compliance with AML and OFAC policies, and assist branches and customers with wire instructions and inquiries.

You will handle recalls, investigations, and reconciliations, while maintaining accurate logs and providing timely responses to research requests. Strong service focus and teamwork are essential.

Responsibilities

• Process wire recalls, returns and investigations within a reasonable timeframe to mitigate customer impact.
• Track progress of recalls, returns and investigations and maintain logs and files of those service messages.
• Process and approve foreign currency outgoing wire transfers in a timely manner, in compliance with Bank policies and procedures.
• Review all wire transfers for OFAC hits prior to processing.
• Ensure compliance with all regulatory requirements surrounding wire transfers.
• Investigate, close and provide error resolution on Consumer International Dodd/Frank transactions
• Reconcile incoming and outgoing wires daily; perform next day verification of wires.
• Balances incoming and outgoing wires daily; perform next day verification of wires.
• Assist customers and branch personnel with completing wire instructions and other inquiries.

Skills

Customer Service

Relationship Building

Communication

Business Acumen

Problem Solving

Ownership

Teamwork

Compliance Awareness

Job description

FirstBank Florida in Miami seeks a Wire Operations professional to support domestic and international wire transfers, ensure compliance with AML and OFAC policies, and assist branches and customers with wire instructions and inquiries.

You will handle recalls, investigations, and reconciliations, while maintaining accurate logs and providing timely responses to research requests. Strong service focus and teamwork are essential.