Wire Operations Speciailst

FirstBank; Franklin (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

FirstBank in Franklin, TN is seeking a Wire Operations Specialist to manage all aspects of wire activity and deliver quality service to branch personnel and customers with wire questions.

The role covers processing domestic and international wires, origination/verification, and supporting cash management access; training provided. Ideal candidates have a HS diploma or GED and some banking experience; proficiency with Excel, Word, and SharePoint is beneficial.

Qualifications

• High school diploma or GED required.
• Preferred 1+ year banking experience.
• Experience handling confidential information.
• Proficient with Excel and Word.

Responsibilities

• Process incoming/outgoing domestic and international wires via correspondent banks and the bank's systems.
• Originate and verify wires with the corresponding banks.
• Receive and post incoming wires from First Horizon or other sources.
• Process drawdown/reverse drawdown wire requests.
• Assist with branch and customer research requests related to wires.

Skills

Wire processing

Customer service

Data handling

Banking software

Education

High School diploma (GED)

Tools

SharePoint

DirectLine Wires

Treasury Management

Job description

Position Summary

This position is responsible for handling all aspects of wire transfer activity. Also, providing quality customer service to branch personnel & customers with wire questions, inquires & issues.

Description

Position at FirstBank

Essential Duties and Responsibilities

• Wire Operations Specialist:
  • Process incoming/outgoing domestic & international wires via correspondent banks, SharePoint, Silverlake DirectLine Wires and Treasury Management
  • Originate/verify wires using corresponding bank.
  • Receive/post incoming internal & international wires from First Horizon.
  • Process drawdown/reverse drawdown wire requests.
  • Assist with branch & customer research request/inquiries/issues related to wires
  • Backup for performing wire system end of day shutdown
  • Wire Related customer service calls, emails and inquiries.
  • Backup for the setup of cash management customers with wire access
  • Complete in-house training required by department & bank’s training program

Education And /or Experience

• High School diploma or general education degree (GED) required
• Preferred 1+ years of banking experience
• Experience in handling confidential information
• Experience in the use of database, Excel, and Word software

FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.