International Travel Programs Specialist

MetaPhase; Washington (District of Columbia); Hybrid; USD 60,000 - 80,000; Full time

Job summary

MetaPhase Consulting is seeking an International Travel Support Consultant to support DHS/CISA's international travel initiatives. You will manage travel requests, coordinate with delegations, and educate staff on travel processes.

The role focuses on delivering effective travel support and stakeholder engagement across government counterparts. Ideal candidates have a bachelor's degree, 3+ years in administrative support, excellent customer service, and strong organizational skills.

Qualifications

• Minimum bachelor's degree in related field.
• A minimum of three (3) years of experience supporting administrative functions.
• Exceptional customer service and communication skills.
• Strong organizational skills and ability to juggle many tasks at once.
• Must have the ability to obtain CISA suitability. U.S. Citizenship required (NO EXCEPTIONS).

Responsibilities

• Cultivate and manage relationships with agency travelers and their back‑stops.
• Support critical work streams, including data analysis and reporting, and internal and external communications for international travelers.
• Interface with travelers, including senior audience, in a balanced and professional manner.
• Plan, develop, and implement concepts and strategies for international travel process improvements.
• Plan and logistically support bilateral and multilateral travel delegations including passport and visa requirements, trip approvals, etc.
• Support reporting, communications, data analysis, and strategic planning for international engagement activities.

Skills

Customer service

Communication skills

Organization skills

Education

Bachelor's degree

Job description

MetaPhase Consulting is seeking an International Travel Support Consultant to support DHS/CISA's international travel initiatives. You will manage travel requests, coordinate with delegations, and educate staff on travel processes.

The role focuses on delivering effective travel support and stakeholder engagement across government counterparts. Ideal candidates have a bachelor's degree, 3+ years in administrative support, excellent customer service, and strong organizational skills.