Global Programs & Travel Coordinator

metaphaseconsulting; Washington (District of Columbia); Hybrid; USD 65,000 - 90,000; Full time

Job summary

MetaPhase Consulting is seeking an International Travel Support Consultant to assist DHS/CISA with international travel needs and stakeholder engagement. The role focuses on supporting travel approvals, data analysis, and process improvements while coordinating with delegations overseas.

Ideal candidates bring a minimum of three years in administrative support, excellent customer service and communication skills, and the ability to obtain CISA suitability.

Qualifications

• Bachelor's degree required.
• Minimum 3 years of experience supporting administrative functions.
• Exceptional customer service and communication skills.
• Strong organizational skills and multitasking ability.
• Must be able to obtain CISA suitability; U.S. Citizenship required.

Responsibilities

• Cultivate and manage relationships with agency travelers and back-stops.
• Support data analysis and reporting for international travelers and delegations.
• Interface with travelers, including senior audiences, professionally.
• Plan and execute concepts to improve international travel processes.
• Coordinate passport, visa, trip approvals, and pre-trip training.
• Support communications and strategic planning for international engagements.
• Assist with education sessions on travel processes and tracking.

Skills

Customer service

Communication skills

Time management

Education

Bachelor's degree

Job description

MetaPhase Consulting is seeking an International Travel Support Consultant to assist DHS/CISA with international travel needs and stakeholder engagement. The role focuses on supporting travel approvals, data analysis, and process improvements while coordinating with delegations overseas.

Ideal candidates bring a minimum of three years in administrative support, excellent customer service and communication skills, and the ability to obtain CISA suitability.