Internal Service Operations Coordinator

Edmond-Hyundai; Oklahoma City (OK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Full-time position

Employee vehicle/service opportunities

Career growth opportunities

Professional dealership environment

Team-oriented culture

Training and development

Job summary

Edmond Hyundai & Genesis of Edmond is seeking an experienced Internal Service Advisor to join our service team in Edmond, OK. You will manage internal repair orders, coordinate repairs for inventory and loaner vehicles, and communicate repair needs with technicians and management.

The ideal candidate is organized, automotive-minded, and capable of handling multiple orders with excellent follow-through. Strong communication and teamwork are essential in our fast-paced dealership environment.

Qualifications

• Experience in an automotive service environment is preferred.
• Strong communication and organizational abilities are required.
• Ability to manage multiple repair orders with attention to detail.

Responsibilities

• Manage internal repair orders from opening through completion.
• Coordinate repairs for inventory, loaner, and company vehicles.
• Communicate repair needs and priorities with technicians and management.
• Monitor repair progress and follow up on outstanding work.
• Review estimates and orders for accuracy.
• Obtain approvals for additional repairs as needed.
• Coordinate warranty, recall, and reconditioning repairs when applicable.
• Prioritize vehicles based on sales needs and inventory priorities.
• Inform about delays, extra repairs, and costs promptly.
• Work with Sales and Used Car teams to move inventory through reconditioning.
• Maintain accurate repair order documentation.
• Ensure vehicles are serviced, safe, and ready for sale or use.
• Coordinate with Parts to minimize delays.
• Maintain a clean and efficient workflow.
• Provide exceptional internal customer service to dealership departments.
• Perform other duties as assigned by Service Management.

Skills

Customer service

Communication

Organizational skills

Multitasking

Detail oriented

Self-motivated

Driver's license

Team collaboration

Dealership experience

Tools

Dealership management systems

Job description

Edmond Hyundai & Genesis of Edmond is seeking an experienced Internal Service Advisor to join our service team in Edmond, OK. You will manage internal repair orders, coordinate repairs for inventory and loaner vehicles, and communicate repair needs with technicians and management.

The ideal candidate is organized, automotive-minded, and capable of handling multiple orders with excellent follow-through. Strong communication and teamwork are essential in our fast-paced dealership environment.