Internal Sales & Order Coordination Specialist

Astrophysics Inc.; California (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

Paid holidays

Job summary

Astrophysics Inc. in City of Industry, CA, seeks an Internal Sales Coordinator to support order management for standard and customized x-ray security systems.

You will coordinate with engineering, planning, production, logistics, and sales to ensure accurate quotes, timely orders, and clear customer communication. Responsibilities include tracking orders and backlog, supporting sales visits and events, and maintaining records in ERP/CRM systems.

Qualifications

• Bachelor’s degree in business administration, supply chain, operations, communications, or related field is required.
• 1–2 years of experience in sales coordination, order processing, customer service, or related role preferred.
• Experience using ERP, CRM, order entry, or customer database systems preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong attention to detail, organization, follow-up, and ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Bilingual English/Spanish skills preferred.

Responsibilities

• Process customer orders from quotation through shipment, including quotes, purchase orders, order confirmations, and backlog updates.
• Review customer orders against quotations to confirm pricing, terms, product configuration, quantities, accessories, and other details.
• Coordinate standard and customized orders with engineering, planning, purchasing, production, logistics, and other departments as needed.
• Confirm lead times, parts availability, production timing, customization requirements, order status, and shipment expectations.
• Track open orders and communicate updates, delays, and shipment information to customers and internal teams.
• Participate in backlog and operations meetings to convey customer priorities and ensure satisfaction.

Skills

Sales coordination

Order processing

Customer service

Multitasking

Education

Bachelor’s degree in business administration / related field

Tools

ERP systems

CRM systems

Microsoft Office

Job description

Astrophysics Inc. in City of Industry, CA, seeks an Internal Sales Coordinator to support order management for standard and customized x-ray security systems.

You will coordinate with engineering, planning, production, logistics, and sales to ensure accurate quotes, timely orders, and clear customer communication. Responsibilities include tracking orders and backlog, supporting sales visits and events, and maintaining records in ERP/CRM systems.