Inside Sales & Order Coordinator — Industrial

Workstream; Blue Ash (OH); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Retirement Plan with Company Match

Training

Career Growth

Job summary

Excel Loading Systems in Cincinnati, OH is seeking an Inside Sales Administrator to support the inside sales team, handle quotes, orders, and coordination with engineering, production, and sales. The role emphasizes timely communication and accurate data in CRM/ERP systems to ensure smooth project lifecycles.

The right candidate will have 2+ years in industrial customer service or inside sales, familiarity with RFQs, and strong Excel skills.

Qualifications

• 2+ years in industrial customer service or inside sales.
• Experience with PVF (Pipe, Valves & fittings) preferred but not required.
• Background in petrochemical, refining, industrial supply, or process equipment industries is a plus.
• Familiarity with RFQs and industrial quoting processes.
• Strong communication, organization, and multitasking skills.

Responsibilities

• Support inside sales team with customer and distributor quotes, order updates, and product information.
• Process customer orders, RFQs, and project-related documentation.
• Coordinate with engineering, production, and sales teams.
• Track open orders, shipment updates, and lead times.
• Maintain accurate customer and order information in CRM/ERP systems.
• Answer incoming calls and assist in prioritizing customer needs.
• Assist in screening and coordinating inbound sales leads.

Skills

Industrial customer service

Inside sales knowledge

Sales support

Order management

RFQ familiarity

Strong communication

Organization skills

Tools

Microsoft Excel

Job description

Excel Loading Systems in Cincinnati, OH is seeking an Inside Sales Administrator to support the inside sales team, handle quotes, orders, and coordination with engineering, production, and sales. The role emphasizes timely communication and accurate data in CRM/ERP systems to ensure smooth project lifecycles.

The right candidate will have 2+ years in industrial customer service or inside sales, familiarity with RFQs, and strong Excel skills.