Internal Help Desk Specialist - Banking Systems

S&T Bank; United States; On-site; USD 20,664 - 42,058; Full time

Job summary

S&T Bank in Indiana, PA is hiring for a customer service position focused on providing exceptional support through telephone interactions. The role requires technical proficiency with various banking systems and strong interpersonal skills.

The responsibilities include account maintenance, report analysis, and collaboration with internal customers on service issues. The salary range for this position is $15.00 - $30.53 per hour, reflecting the bank's commitment to equal opportunity and support for all applicants.

Qualifications

• Demonstrated technical proficiency in Consumer Internet Banking products.
• Strong interpersonal skills with the ability to collaborate as a team player.
• Capability to analyze and reconcile various reports.

Responsibilities

• Provide exceptional customer service via telephone support.
• Perform account maintenance for banking core systems.
• Analyze and reconcile reports related to online banking and funds transfers.

Skills

Customer service

Technical proficiency in banking systems

Interpersonal skills

Ability to work independently

Job description

S&T Bank in Indiana, PA is hiring for a customer service position focused on providing exceptional support through telephone interactions. The role requires technical proficiency with various banking systems and strong interpersonal skills.

The responsibilities include account maintenance, report analysis, and collaboration with internal customers on service issues. The salary range for this position is $15.00 - $30.53 per hour, reflecting the bank's commitment to equal opportunity and support for all applicants.