Internal Digital Change & Communications Lead

Boston Consulting Group; Atlanta (GA); On-site; USD 73,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid parental leave

15 vacation days

Job summary

Boston Consulting Group in Atlanta is seeking a Change Management professional to join the Change Management and Communications Center of Expertise. You will support product portfolios delivering our digital workforce experience, collaborating with agile teams to shape how BCG employees work, make decisions, and adopt digital products.

You will partner with other change managers and specialists to identify best practices and lessons learned, focusing on internal marketing, communications, and

Qualifications

• 2-4 years of experience in a dedicated change management role (consulting and/or project management-based experience a significant plus).
• Change management certification a plus.
• Experience operating in an agile or surge capacity operating model preferred, with comfort ramping across multiple portfolios on short notice.
• Exposure to behavioural science or related disciplines, with interest in developing expertise further.
• Excellent verbal and written communication. Fluent in English (writing, reading, speaking).
• University degree with demonstrated high academic achievement preferred.

Responsibilities

• Executing change strategies & approaches for digital products, focused on driving and embedding the key behaviors that drive adoption.
• Key change management behaviours including: Conducting stakeholder assessments and developing engagement plans to address and mitigate risks.
• Conducting change impact assessments, identifying risks to delivery/adoption and creating practical and actionable mitigation activities.
• Developing and delivering strategic user framed communication plans.
• Write, review, and send user framed communications & content.
• Developing training & enablement approaches & content.
• Track change management & behavioral KPIs and metrics.
• Engaging with portfolio teams to understand priorities and roadmaps, ramping up quickly to support new portfolios as surge demand shifts.

Skills

Change management

Stakeholder engagement

Agile delivery

Communication

Education

University degree

Job description

Boston Consulting Group in Atlanta is seeking a Change Management professional to join the Change Management and Communications Center of Expertise. You will support product portfolios delivering our digital workforce experience, collaborating with agile teams to shape how BCG employees work, make decisions, and adopt digital products.

You will partner with other change managers and specialists to identify best practices and lessons learned, focusing on internal marketing, communications, and