Internal Communications Specialist

LCS; Des Moines (IA); On-site; USD 85,000 - 106,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, life insurance

401(k) with company match

Paid parental leave

Job summary

LCS is seeking an Internal Communications Specialist to develop and deliver engaging employee communications that inform, connect, and inspire across the organization. You will partner with Human Resources and leaders to shape strategies that support initiatives, strengthen culture, and boost engagement.

Reporting to the Corporate Communications Director, you will manage intranet content, newsletters, events, and targeted campaigns, applying storytelling and data to measure impact and improve

Qualifications

• Bachelor's degree in communications, journalism, PR, or related field.
• 4–6 years in internal/corporate communications or public relations, healthcare or senior living preferred.
• Proven success developing and measuring employee communication/engagement programs.
• Exceptional writing, editing, and storytelling skills for diverse audiences.
• Experience planning employee events, town halls, and engagement initiatives.
• Strong project management with ability to manage multiple priorities and deadlines.
• Ability to handle confidential information with professionalism and discretion.
• Strong attention to detail, sound judgment, and proactive approach.
• Ability to collaborate with senior leadership and cross-functional teams.
• Experience with AP Style and content management platforms (SharePoint, Teams).

Responsibilities

• Lead internal communications initiatives on behalf of HR across enterprise messaging.
• Write, develop, edit, and manage intranet content, newsletters, and presentations.
• Administer the LCS intranet, publish content, and train contributors.
• Partner with leaders to develop strategies that support priorities and culture.
• Provide communications support for company events and initiatives.
• Develop measurable internal communications plans to increase awareness and engagement.
• Manage the enterprise internal communications calendar with cross-functional teams.
• Collaborate to nominate for employer recognition and awards.
• Monitor impact using feedback and engagement metrics; implement improvements.
• Leverage AI tools to advance and streamline work.

Skills

Writing & editing

Storytelling

Event planning

Project management

Confidentiality & discretion

Attention to detail

Relationship building

Strategic thinking

Vendor management

Communication strategy

Education

Bachelor's degree in Communications, Journalism, Public Relations, or related field

Tools

SharePoint

Microsoft Teams

Canva

YouTube

Vimeo

Office Suite (Word, Excel, PowerPoint, Outlook)

Job description

Job Description The Internal Communications Specialist is responsible for developing and delivering engaging employee communications that inform, connect, and inspire employees across LCS. Working closely with Human Resources and organizational leaders, this role creates and manages communication strategies that support key business initiatives, strengthen company culture, and enhance employee engagement. Through compelling storytelling and strategic messaging, the Internal Communications Specialist helps employees understand the organization's vision, celebrate successes, and stay connected to the people, programs, and initiatives that make LCS a great place to work. This role plays a critical part in fostering an informed, engaged, and connected workforce.

Job Description The Internal Communications Specialist is responsible for developing and delivering engaging employee communications that inform, connect, and inspire employees across LCS. Working closely with Human Resources and organizational leaders, this role creates and manages communication strategies that support key business initiatives, strengthen company culture, and enhance employee engagement. Through compelling storytelling and strategic messaging, the Internal Communications Specialist helps employees understand the organization's vision, celebrate successes, and stay connected to the people, programs, and initiatives that make LCS a great place to work. This role plays a critical part in fostering an informed, engaged, and connected workforce.

Job Description

The Internal Communications Specialist is responsible for developing and delivering engaging employee communications that inform, connect, and inspire employees across LCS. Working closely with Human Resources and organizational leaders, this role creates and manages communication strategies that support key business initiatives, strengthen company culture, and enhance employee engagement. Through compelling storytelling and strategic messaging, the Internal Communications Specialist helps employees understand the organization's vision, celebrate successes, and stay connected to the people, programs, and initiatives that make LCS a great place to work. This role plays a critical part in fostering an informed, engaged, and connected workforce. Reports to the Corporate Communications Director.

Experience Is Everything.

At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors.

What You’ll Do

• Lead internal communications initiatives on behalf of Human Resources, supporting enterprise-wide messaging related to the Chief Human Resources Officer, benefits programs, employee engagement, talent acquisition, and the Council for Inclusion and Belonging.
• Write, develop, edit, and manage a wide range of internal communication materials, including intranet content, career site content, social media posts, newsletters, announcements, presentations, webinars, and employee communications.
• Serve as the primary administrator of the LCS intranet, managing daily content publishing, maintaining site accuracy and organization, and training content contributors to ensure communications are timely, consistent, and aligned with brand standards.
• Partner with business leaders and key stakeholders to develop and execute communication strategies that support organizational priorities, strengthen company culture, and reinforce the LCS brand and employee value proposition.
• Provide communications support for company-wide events and initiatives, including town halls, leadership updates, employee engagement programs, and other internal events.
• Develop and implement measurable internal communication plans that increase employee awareness, engagement, and understanding of the organization's vision, strategy, and key initiatives.
• Manage the enterprise internal communications calendar, coordinating with cross-functional teams to plan, prioritize, and deliver communications that align with business objectives and organizational timelines.
• Collaborate with the communications team and organizational leaders to identify, prepare, and submit nominations for employer recognition, workplace culture, and employee achievement awards.
• Monitor and evaluate the effectiveness of internal communications efforts using employee feedback, participation metrics, and engagement data, recommending improvements to increase impact and reach.
• Leverage AI tools to advance and streamline work, processes, and improve efficiency.
• Perform other duties and responsibilities as assigned.

What We’re Looking For

• Required:
• Bachelor's degree in Communications, Journalism, Public Relations, or a related field.
• 4 - 6 years of internal communications, corporate communications, or public relations experience; agency, healthcare, or senior living experience preferred.
• Proven success developing and measuring employee communication and engagement programs aligned with business objectives.
• Exceptional writing, editing, and storytelling skills with the ability to tailor messages for diverse audiences.
• Experience planning and supporting employee events, town halls, and engagement initiatives.
• Strong project management skills with the ability to manage multiple priorities, stakeholders, and deadlines.
• Ability to handle confidential information with professionalism and discretion.
• Strong attention to detail, sound judgment, and a proactive, self-motivated approach.
• Skilled at building trusted relationships and collaborating effectively with employees at all levels, including senior leadership.
• Strategic thinker with the ability to balance big-picture planning and hands-on execution.
• Experience working with external vendors and cross-functional teams.
• Proficiency in AP Style and content management platforms such as SharePoint and Microsoft Teams.
• Working knowledge of Canva, YouTube, Vimeo, and other digital communication tools.
• Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.

Why Join Us?

• Industry Leader.
• Inclusive & collaborative culture.
• Top Workplace USA.
• Top Workplace Iowa.
• Charity and community involvement.
• Outstanding advancement opportunities.
• Ongoing career development.

Benefits

Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(K) with company match and paid parental leave.

Our Commitment

LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed - strengthening available resources, establishing proven practices that lead to long-term growth and value for those living in, working for and affiliated with the community. Check us out on our website: https://www.lcsliving.com

Additional Information

Travel frequency: 0-10%
Estimated Salary: $85,000 - $106,000
The actual title & salary will carefully consider a wide range of factors, including your skills, qualifications, experience, and other relevant factors.

a Post-offer Background Check, Including References Is Required.

LCS IS AN EQUAL OPPORTUNITY EMPLOYER.