Internal Communications Lead

Stefanini North America and APAC; United States; Hybrid; USD 110,000 - 165,000; Full time

Job summary

Stefanini Group in the United States seeks an Internal Communications Lead for Deerfield, IL (Remote) to partner with GSM leadership on transforming priorities into clear narratives and practical communications for the marketing organization.

The ideal candidate brings 7+ years in internal/corporate transformation communications, exceptional writing, and the ability to connect activity across multiple initiatives, ensuring consistent messaging and engagement.

Qualifications

• 7+ years of internal, corporate, or transformation communications experience.
• Ability to counsel leaders and translate strategy into clear communications.
• Strong writing, narrative development, and storytelling capabilities.

Responsibilities

• Partner with GSM leadership to translate priorities into a clear GSM narrative.
• Develop and deliver required materials for leadership communications, initiatives, and town halls.
• Create messages, FAQs, leader materials, and cadence for awareness and adoption.

Skills

Internal communications

Leadership counsel

Writing & storytelling

Stakeholder management

Change management

Tools

Staffbase

Teams

SharePoint

Job description

Stefanini Group is hiring!

Stefanini is looking for an Internal Communications Lead in Deerfield, IL (Remote)

Details

Work Hours: M-F (40 hours)

Work Location: Deerfield, IL (Remote)

Shift: 1st Shift

The Internal Communications Lead, Global Strategic Marketing (Contract) serves as an embedded communications partner to GSM leadership. The role connects leadership priorities, transformation initiatives, business updates, and key wins into a clear and consistent GSM narrative, then turns that narrative into practical communications for the marketing organization.

Working closely with GSM leaders, Change Management, and initiative teams, this person identifies what employees need to know, recommends how and when to communicate it, and independently develops and delivers the required materials. The role includes leadership communications, initiative-based communications, employee engagement, town hall support, communications planning, channel coordination, and measurement.

Responsibilities

• Leadership Partnership & Communications Counsel: Participate in relevant GSM leadership discussions and maintain visibility across major priorities and initiatives. Proactively identify communications needs and recommend the appropriate audience, message, channel, and timing.
• Communications Planning & GSM Narrative: Operationalize GSM's internal communications approach and maintain a clear, consistent narrative connecting leadership priorities, transformation initiatives, milestones, business outcomes, and key wins. Maintain an integrated communications calendar and recommend communications based on emerging needs across GSM.
• Transformation & Initiative Communications: Partner with Change Management and initiative leaders to translate change plans into clear, coordinated communications. Develop messages, stakeholder communications, leader materials, FAQs, and communications cadences that support awareness, understanding, and adoption.
• Leadership Messaging & Talking Points: Develop executive communications, presentations, leadership updates, briefing materials, and reusable talking points that equip leaders and GSM team members to explain priorities and initiatives consistently.
• Content Development, Storytelling & Wins: Translate complex topics into clear, practical, and engaging communications for diverse audiences. Develop emails, Teams messages, presentations, FAQs, newsletters, leader materials, and stories that make GSM priorities, progress, and key wins visible and understandable.
• Town Halls & Employee Engagement: Support the planning and execution of town halls and employee engagement activities, including messaging, creative concepts, presentation development, speaker preparation, and follow-up communications.
• Communications Operations & Channels: Establish and maintain the working structure for GSM communications, including planning routines, intake and prioritization, editorial cadence, calendars, templates, content repositories, and channel delivery across Staffbase, Teams, SharePoint, email, and other employee communications platforms.
• Measurement & Insights: Monitor communications performance and employee feedback, using engagement data and insights to improve effectiveness and inform future communications.

What Success Looks Like

• GSM has a clear, consistent communications narrative connecting leadership priorities, transformation initiatives, progress, and key wins.
• Leadership communications are coordinated, timely, and supported by clear messaging, talking points, and presentation materials.
• Communications needs are identified proactively rather than only after leaders or initiative teams request support.
• GSM employees receive clear, appropriate audience updates through a predictable communications cadence.
• Town halls and major employee communications reinforce the same priorities and narrative.
• Leaders and GSM team members can explain major initiatives consistently in everyday conversations.
• Communications plans, calendars, templates, channels, and repositories are organized and easy to maintain.
• Engagement data and employee feedback are used to improve future communications.

Ideal Candidate Profile

The ideal candidate brings 7+ years of relevant internal, corporate, or transformation communications experience, or equivalent experience demonstrating the ability to independently counsel leaders and execute communications in a complex organization. This person combines strong judgment and exceptional writing with the ability to connect activity across multiple initiatives, bring structure to ambiguity, and turn broad direction into clear, finished communications.

Key Attributes

• Demonstrated ability to work independently from broad or incomplete direction.
• Strong judgment about what needs to be communicated, to whom, when, and through which channel.
• Ability to stay informed across multiple initiatives without needing to be the subject-matter expert for each.
• Comfort participating in leadership discussions and handling confidential or evolving information.
• Ability to connect disparate updates into a consistent organizational narrative.
• Strong writing, editing, storytelling, and executive communications capabilities.
• Experience supporting transformation, organizational change, or major business initiatives through communications.
• Skilled at developing communications plans, leadership messaging, town halls, employee engagement activities, and channel content.
• Strong project and stakeholder management skills, with the ability to manage multiple priorities and follow through.
• Data-informed mindset and experience using communications metrics and feedback to improve effectiveness.
• Equally comfortable advising leaders and producing the finished deliverables.
• Highly proactive, low-ego, and comfortable operating in a fast-paced environment where priorities and information may evolve quickly.

Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We will also speak with you about the process, including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore, and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.