Internal Communications & Engagement Lead — Strategy & Storytelling

Ross Stores, Inc.; New York (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

PTO & holidays

Employee stock purchase plan

Wellness benefits

Job summary

Ross Stores, Inc. in New York seeks a Lead, Internal Communications & Engagement to connect Associates to business priorities, culture, and moments across East and West Coast teams.

You'll own multi-channel content, from newsletters to intranet articles, collaborating with HR, CSR, and senior leaders. Based in New York, you will craft clear storytelling, manage editorial calendars, and ensure consistent brand voice while guiding campaigns that strengthen engagement and understanding of strategic

Qualifications

• BA/BS degree required with 5+ years of relevant communications experience.
• Strong business writing, storytelling, and project management skills.
• Portfolio of clear content for diverse audiences and channels.

Responsibilities

• Own Buying Office newsletters end to end: planning, writing, editing, coordination, distribution.
• Develop intranet articles and maintain editorial voice across channels.
• Translate updates into clear, engaging content with a consistent cadence.
• Draft leadership communications and support local initiatives, events, campaigns.
• Prioritize communications to reach Associates at the right time and channels.
• Support CSR campaigns and multimedia storytelling, including videos and presentations.

Skills

Business writing

Storytelling

Project management

Editorial judgment

Channel strategy

Education

BA/BS degree

Tools

Microsoft Office

SharePoint Online

WordPress

InDesign

Acoustic (Associate messaging)

Job description

Ross Stores, Inc. in New York seeks a Lead, Internal Communications & Engagement to connect Associates to business priorities, culture, and moments across East and West Coast teams.

You'll own multi-channel content, from newsletters to intranet articles, collaborating with HR, CSR, and senior leaders. Based in New York, you will craft clear storytelling, manage editorial calendars, and ensure consistent brand voice while guiding campaigns that strengthen engagement and understanding of strategic