Intern - Operations - Loan Servicing

MIDLAND STATES BANK; St. Louis (MO); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401K with company match

Job summary

Midland States Bank is offering a Loan Servicing Intern position in St. Louis, MO or Rockford, IL. The intern will assist with day-to-day Loan Servicing duties, gain exposure to escrow, tax, insurance, and regulatory reporting, and participate in special projects.

The role requires enrollment in a degree program with at least two years completed, strong teamwork, and excellent written communication. The internship runs for Summer 2027, with a 40-hour work week, typically 8 a.m. to 5 p.m.

Qualifications

• The internship runs Summer 2027, mid‑May to early August.
• The candidate must reside locally to St. Louis, MO or Rockford, IL.
• Enrolled in a degree program with at least 2 years completed.
• Strong teamwork and communication skills are required.
• Ability to learn new software and banking systems; Excel and Outlook proficiency preferred.

Responsibilities

• Assist Loan Servicing with administrative and operational tasks.
• Gain exposure to escrow, tax/insurance processing, flood compliance, and regulatory reporting.
• Support projects contributing to department priorities and process improvements.
• Perform data analysis and work across multiple banking systems.

Skills

Excel

Outlook

Team player

Written communication

Adaptability

Education

Currently enrolled in degree program with ≥2 years completed

Tools

Microsoft Office Suite

Job description

Intern - Operations - Loan Servicing

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.

Intern - Loan Servicing

St. Louis, MO or Rockford, IL

Rate of Pay: $15 an hour

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident, and more excited to do great things for our customers, each other and our company. Were proud to be an Equal Opportunity and Affimitive Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

Position Summary

The Loan Servicing Intern will provide assistance to the Loan Servicing Department with recurring operational and administrative responsibilities as well as special projects supporting the life of a loan.

Primary Accountabilities

• Assist with administrative and operational tasks across Loan Servicing functions based on department business needs and priorities.
• Gain exposure to areas such as escrow administration, tax and insurance processing, flood compliance, collateral maintenance, customer requests, quality control, and regulatory reporting.
• Support meaningful projects and assignments that contribute to department priorities and provide exposure to a variety of Loan Servicing functions.
• Assist with data analysis, process improvement initiatives, and work involving multiple banking systems and Microsoft Office applications.
• Collaborate with team members across different Loan Servicing functional areas while following established procedures and maintaining a high level of accuracy.
• Perform other duties as assigned.
• Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).

Position Qualifications

Education/Experience:

• The internship will run for Summer of 2027 beginning mid-May and ending early August.
• Able to work a 40-hour work week, Monday-Friday, between 8 a.m. and 5 p.m.
• Must reside local to the St. Louis, MO or Rockford, IL area and report to the assigned office.
• Enrolled in a degree program at a college or university with at least 2 years completed.
• Works well in team environment.
• Excellent written communication skills.
• Demonstrates ability to learn and use new software and programs.
• Basic proficiency with Microsoft Office applications, particularly Excel and Outlook, is preferred.
• Comfortable working with technology and learning multiple banking systems.
• Ability to follow established procedures and maintain a high level of accuracy and attention to detail.
• Ability to handle confidential information with discretion.
• Strong organizational, communication, time management, and problem-solving skills.

Competencies:

• Business insight
• Cultivates innovation
• Drives results
• Makes sound decisions
• Being a brand champion
• Collaborates
• Communicates effectively
• Customer focus
• Being Authentic
• Emotional Intelligence
• Self-development
• Being flexible and adaptable

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at [e-mail].

Midland States Bank may use automated tools and artificial intelligence (AI) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

Equal employment opportunity, including veterans and individuals with disabilities.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at [e-mail].

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT