Intermodal Logistics Coordinator | Hybrid Remote

MODE Transportation, LLC; Chalfont (PA); Hybrid; USD 42,000 - 65,000; Full time

Job summary

MODE Transportation in Chalfont, PA is seeking a Logistics Coordinator to manage customer accounts and transportation operations across truckload, intermodal, and other multimodal solutions. You will dispatch carriers, track shipments, resolve exceptions, and support invoicing while maximizing service value and margins.

The role requires 1–2 years in logistics, strong communication, and the ability to juggle multiple shipments in a fast-paced environment.

Qualifications

• 1–2 years of experience in logistics or related field.
• Understanding of intermodal transportation, including rail and drayage operations.
• Excellent customer service and communication skills with the ability to work effectively with multiple partners.
• Strong organization and attention to detail with the ability to manage multiple shipments and priorities.
• Experience or familiarity with transportation management systems or EDI is a plus.

Responsibilities

• Coordinate and monitor intermodal shipments from origin through final delivery, including rail and drayage.
• Dispatch and communicate with carriers, drayage providers, rail partners, terminals, and customers.
• Track shipments and proactively identify and resolve delays, exceptions, and service issues.
• Research transportation costs and identify cost-effective solutions across intermodal, truckload, and multimodal services.
• Maintain accurate shipment information, customer orders, tracking updates, documentation, and invoicing details.
• Communicate proactively with customers and internal teams regarding shipment status, delays, and changes.
• Partner with Business Development, Sales, and Accounting to support customer onboarding, billing, and operational needs.
• Monitor carrier and transportation partner performance and ensure compliance with MODE standards.
• Identify opportunities to improve service, efficiency, profitability, and reduce unnecessary accessorial charges.
• Build strong working relationships with customers, carriers, rail providers, and transportation partners.

Skills

Logistics

Customer service

Communication

Organizational skills

Problem solving

Intermodal transportation

Teamwork

Time management

Tools

TMS

EDI

Web tenders

Job description

MODE Transportation in Chalfont, PA is seeking a Logistics Coordinator to manage customer accounts and transportation operations across truckload, intermodal, and other multimodal solutions. You will dispatch carriers, track shipments, resolve exceptions, and support invoicing while maximizing service value and margins.

The role requires 1–2 years in logistics, strong communication, and the ability to juggle multiple shipments in a fast-paced environment.