Hybrid Intermodal Coordinator: Multimodal Logistics Ops

Mode Global; Chalfont (PA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

MODE Global, a multimodal transportation leader, is seeking a Logistics Coordinator in Chalfont, PA. You will manage customer accounts and transportation operations, ensuring service quality and margin.

This hybrid role requires strong communication and problem-solving skills to coordinate truckload, intermodal, and other modes, plus invoicing and onboarding support.

Join MODE Global to help optimize network efficiency and partner with carriers, rail providers, and internal teams.

Qualifications

• 1–2 years of experience in logistics, transportation, or related field.
• Knowledge of intermodal operations including rail and drayage.
• Strong communication and customer service skills.
• Ability to manage multiple shipments in a fast-paced environment.
• Familiarity with transportation management systems and EDI is a plus.

Responsibilities

• Coordinate and monitor intermodal shipments from origin through final delivery, including rail and drayage.
• Dispatch and communicate with carriers, drayage providers, rail partners, terminals, and customers.
• Track shipments and resolve delays, exceptions, and service issues.
• Research transportation costs and identify cost-effective solutions across intermodal, truckload, and multimodal services.
• Maintain shipment information, orders, tracking updates, and invoicing details.
• Communicate proactively with customers and internal teams regarding shipment status.
• Partner with Business Development, Sales, and Accounting to support onboarding and billing needs.
• Monitor carrier performance and ensure compliance with MODE standards.
• Identify opportunities to improve service, efficiency, profitability, and reduce charges.
• Build strong working relationships with customers, carriers, rail providers, and transportation partners.

Skills

Intermodal knowledge

Customer service

Communication

Organization

Problem solving

Multi-tasking

Cost awareness

Team collaboration

Cost research

Attention to detail

Tools

TMS (Transportation Management System)

EDI integration

Web tender platforms

Job description

MODE Global, a multimodal transportation leader, is seeking a Logistics Coordinator in Chalfont, PA. You will manage customer accounts and transportation operations, ensuring service quality and margin.

This hybrid role requires strong communication and problem-solving skills to coordinate truckload, intermodal, and other modes, plus invoicing and onboarding support.

Join MODE Global to help optimize network efficiency and partner with carriers, rail providers, and internal teams.