Intermodal Dispatcher: Load Routing & Contractor Coordination

MEDLOG S.A.; Kearny (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental & Vision

Life & Disability Insurance

Job summary

MEDLOG USA is seeking a Dispatcher - Intermodal in New Jersey to coordinate loads with contractors and ensure timely communication with customers. The role emphasizes safety, efficiency, and adherence to schedules, with a focus on intermodal operations and strong problem-solving skills.

The successful candidate will manage routes, monitor hours of service, and maintain accurate records in the TMS, while collaborating with cross-functional teams to meet delivery deadlines.

Qualifications

• High school diploma or equivalent.
• 1-3 years intermodal experience including port and drayage; dispatch preferred.
• Proficiency in Microsoft Excel and Outlook; strong computer skills.
• Excellent verbal and written communication skills.
• Bilingual English/Spanish a plus.

Responsibilities

• Assign loads to contractors in a timely and efficient manner.
• Inform Customer Service Representatives of developments throughout the day to keep customers updated.
• Monitor contractors’ HOS to optimize routing and scheduling.
• Update database with route, delivery status, and time stamps.
• Document delays, dry runs, yard stops, missed loads, and appointments in the TMS.
• Notify contractors about orders, traffic, obstacles, and requirements.
• Track contractor pay, chassis availability, and appointment times.
• Monitor and record delivery information from contractors.
• Plan container movements and routing for efficiency.
• Receive and log emergency and non-emergency calls with relevant details.
• Manage cut-off times for deliveries to ensure proper scheduling.
• Ability to resolve contractor issues promptly and professionally.
• Schedule: Monday - Friday; day shift.

Skills

Intermodal dispatch

Microsoft Excel

Microsoft Outlook

Verbal & written communication

Bilingual English/Spanish

Problem solving

Multi-tasking

Attention to detail

Education

High school diploma or equivalent

Tools

TMS

Job description

MEDLOG USA is seeking a Dispatcher - Intermodal in New Jersey to coordinate loads with contractors and ensure timely communication with customers. The role emphasizes safety, efficiency, and adherence to schedules, with a focus on intermodal operations and strong problem-solving skills.

The successful candidate will manage routes, monitor hours of service, and maintain accurate records in the TMS, while collaborating with cross-functional teams to meet delivery deadlines.