Intermodal Dispatcher: Drive Driver Success & Operations

Gulf Winds International; La Porte (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Gulf Winds International, a leading intermodal drayage and warehousing provider in the Gulf region, seeks a Dispatcher to ensure timely, accurate service for drivers and customers. Responsibilities include load distribution, driver retention, cross-department coordination with Safety, Driver Recruitment, Customer Service, and Sales, and maintaining KPI targets.

The role requires strong problem-solving, communication, and the ability to work with minimal supervision in a fast-paced logistics

Qualifications

• High school diploma or GED is required.
• Must possess professional communication and writing skills.
• Experience in transportation or logistics is preferred.
• Ability to work with minimal supervision.

Responsibilities

• Ensure Independent Contractor satisfaction by facilitating load distribution.
• Achieve driver retention and growth goals by supporting driver success.
• Collaborate with Safety, Driver Recruitment, Customer Service and Sales to serve drivers and customers.
• Promote a culture of Operational Excellence focused on safety and quality.
• Execute daily workload to meet customer requirements and provide World Class service.
• Track and manage Gulf Winds equipment for proper utilization.
• Cross-train to cover workload when the Terminal Manager is out.
• Communicate challenges and opportunities with practical solutions.
• Manage costs to increase terminal profitability and minimize customer costs.
• Ensure facility is properly stocked and maintained.
• Monitor quarterly KPIs to support company goals.

Skills

Organizational skills

Professional communication

Self-starter

Problem resolution

Independence

Timeliness

Education

High School Diploma or GED

Tools

Prism Software

MS Word

Excel

Outlook

Job description

Gulf Winds International, a leading intermodal drayage and warehousing provider in the Gulf region, seeks a Dispatcher to ensure timely, accurate service for drivers and customers. Responsibilities include load distribution, driver retention, cross-department coordination with Safety, Driver Recruitment, Customer Service, and Sales, and maintaining KPI targets.

The role requires strong problem-solving, communication, and the ability to work with minimal supervision in a fast-paced logistics