Savannah Dispatcher: Driver Success & Operations Lead

Gulf Winds International Inc.; Savannah (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Gulf Winds International Inc. is seeking a Savannah-based Dispatcher to ensure timely, accurate service for our customers and drivers.

The role requires strong problem solving, leadership, and superior communication skills in a fast-paced intermodal environment. You will work with Safety, Driver Recruitment, Customer Service and Sales teams to optimize load distribution, maintain relationships with contractors and employees, and drive operational excellence while managing costs and KPI

Qualifications

• Organizational skills and strong written communication are essential.
• Self-motivated with ability to work with minimal supervision.
• Experience in logistics and intermodal operations is preferred.
• Proficient with MS Word, Excel and Outlook; Prism Software familiarity is a plus.
• Ability to resolve issues promptly and professionally.

Responsibilities

• Coordinate load distribution to satisfy Independent Contractor needs.
• Support driver retention by fostering strong contractor relationships.
• Collaborate with Safety, Driver Recruitment, Customer Service and Sales teams.
• Promote operational excellence focusing on safety and quality.
• Manage daily workload to meet customer requirements and KPI targets.
• Track equipment usage and maintain facility readiness and supplies.
• Cross-train to cover workload when the Terminal Manager is unavailable.
• Communicate challenges and propose creative solutions to improve operations.
• Monitor and control costs to improve terminal profitability.

Skills

Organizational skills

Professional communication & writing

Self-starter

Problem resolution

Logistics and intermodal experience

Education

High School Diploma or GED

Tools

Prism Software

MS Word

Excel

Outlook

Internet

Job description

Gulf Winds International Inc. is seeking a Savannah-based Dispatcher to ensure timely, accurate service for our customers and drivers.

The role requires strong problem solving, leadership, and superior communication skills in a fast-paced intermodal environment. You will work with Safety, Driver Recruitment, Customer Service and Sales teams to optimize load distribution, maintain relationships with contractors and employees, and drive operational excellence while managing costs and KPI