INTERMEDIATE CLERK, YOUTH WORKER

Los Angeles County Department of Human Resources; California (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Los Angeles County Department of Human Resources seeks candidates for an examination pathway aligned with youth services and clerical operations. Completion of the CYBP/CORE Youth Worker program and prior experience in the Countywide Youth Bridges Program are required.

Applicants should be prepared to demonstrate attention to detail, reliability, and teamwork in a public-service environment. The process emphasizes problem solving, learning potential, responsibility, and customer focus.

Qualifications

• Must have completed the Department of Human Resources Youth Worker (CYBP/CORE) program.
• Must have held or currently hold the payroll title of Youth Worker and worked 40 hours/week for one year in the Countywide Youth Bridges Program.

Responsibilities

• Process and maintain documents, records, forms, reports, permits, licenses, and case files.
• Review applications and supporting docs for completeness and compliance.
• Provide information and assistance to the public regarding programs and permits.
• Maintain and update records with data verification and tracking.
• Examine, categorize, and verify documents for accuracy and processing.
• Research and retrieve information from records and databases.
• Coordinate and maintain filing systems (physical and electronic).
• Calculate fees, collect payments, issue receipts, and track related records.
• Handle mail, reception, customer service, inventory, and general office duties.

Skills

Interpersonal skills

Team collaboration

Proactive attitude

Work ethic

Goal-oriented

Education

Youth Worker CYBP/CORE program

Job description

EXAM NUMBER

R1138E-R

TYPE OF RECRUITMENT

We welcome applications from everyone!

WHEN TO APPLY

We will begin accepting applications on Tuesday, September 15, 2026, at 8:00 a.m. (PT) and will continue until positions are filled and service needs are met. The application window may close without prior notice.

Why Join Our Team?

With almost 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California with over 100,000 employees in 39 departments, we provide vital and diverse public services like law enforcement, property assessment, public health protection, water conservation, and cultural activities.

The County has more than 2,100 different job types, offering a lifetime of opportunities and careers! We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. Join us and discover one of the strongest public-sector benefits packages in the county with a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.

For more information about our amazing benefits, please visit us here: https://hr.lacounty.gov/benefits/

Our Ideal Candidate

• Dedicated, reliable, and able to work collaboratively as part of a team.
• Exhibit a proactive, positive attitude and strong interpersonal skills.
• Have an outstanding work ethic and can achieve results consistent with interpersonal goals and objectives.
• Driven and goal-oriented with a strong desire to succeed.

Essential Job Functions

• Process and maintain a variety of documents, records, forms, reports, permits, licenses, and case files in accordance with established procedures.
• Review applications, forms, and supporting documentation for completeness, accuracy, and compliance with applicable regulations and requirements.
• Provide information and assistance to the public regarding programs, services, procedures, regulations, forms, and permit requests.
• Maintain and update records that require compiling, verifying, calculating, and tracking data.
• Examine, compare, and categorize documents to ensure accuracy and proper processing.
• Research and retrieve information from records, databases, and files using judgment and discretion in selecting relevant materials.
• Coordinate, index, cross-reference, and maintain physical and electronic filing systems.
• Calculate fees, collect payments, issue receipts, and maintain related records.
• Receive, sort, distribute, and process incoming and outgoing mail and correspondence.
• Operate standard office equipment and provide receptionist, counter, customer service, inventory control, and office support functions as assigned.

For information about the specific classification standards for this position, please visit the following link: Intermediate Clerk .

Requirements

Requirements to Qualify:

Completion of the Department of Human Resources Youth Worker (CYBP/CORE) Program * .

• Applicants must have held or hold the payroll title of Youth Worker and have worked 40 hours a week for one year in the Countywide Youth Bridges Program.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

2 - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Withhold Information

No withhold will be allowed. Required experience must be fully met at the time of filing and clearly indicated on the application.

Additional Information

This examination will consist of a multiple-choice and/or simulation assessment(s), weighted 100%, measuring:

• General Problem Solving Skills
• Learning Potential
• Responsibility
• Customer Focus

Applicants must meet the requirements and receive a passing score of 70% or higher on weighted test part in order to be placed on the eligible register.

Exam Review

Multiple-choice and/ or simulation assessments are not reviewable by applicants per Civil Service Rule 7.19 .

Transfer Of Test Responses

• If you have taken identical components recently for other exams, your responses may be automatically transferred to this exam.
• This examination contains test components that may be used on future exams, and your responses could be transferred to those exams.

Test Preparation

We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.

• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/ . The section dedicated to test preparation is "Employment Test Assistance."
• Online practice tests are available at https://www.shldirect.com/en-us/practice-tests . You can also visit our Los Angeles County Online Assessment Preparation Series webpage at https://lacounty.attract.neogov.com/la-county-online-assessments-prep- series for information about common online assessment types, sample questions, and test-taking tips.

Eligibility And Vacancy Information

Applicants who passed the assessments will be placed on an eligible register for a period of twelve (12) months. We will use this register to fill vacancies throughout the County of Los Angeles, as they occur. Applications will be processed on an as-received basis, and those earning a passing score will be promulgated to the eligible register accordingly.

Additional Information

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record

Anti-Racism, Diversity, And Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities among races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Testing Accommodation

If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

Testing Accommodation Coordinator Email: [e-mail]

Testing Accommodation Phone: [phone]

California Relay Services Phone: [phone]

Teletype Phone: [phone]

Department Contact Name: Janice Macam

Department Contact Phone: [phone]

Department Contact Email: [e-mail]

Contact Emails

• [e-mail]
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• [e-mail]
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COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/ .

Testing Accommodations For Applicants

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/ .

Fair Chance

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov .

Veteran’s Credit

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.

For more information on veteran’s credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf

Revised September 2025