INTERMEDIATE CLERK, YOUTH WORKER

County of Los Angeles; California (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

The County of Los Angeles is recruiting for an Intermediate Clerk through an open examination process. You would support multiple departments by processing documents, reviewing applications, and helping the public with program information.

The role emphasizes problem solving, learning potential, responsibility, and customer focus, with a weighted exam. Eligible candidates are placed on a 12-month register to fill vacancies countywide.

Qualifications

• Completion of the Department of Human Resources Youth Worker Program.
• Applicants must have held or hold the payroll title of Youth Worker and have worked 40 hours a week for one year in the Countywide Youth Bridges Program.
• Valid California Class C Driver License or transportation alternative required.

Responsibilities

• Process and maintain documents, records, forms, reports, permits, licenses, and case files.
• Review applications and supporting documentation for completeness and accuracy.
• Provide information and assistance to the public regarding programs and procedures.
• Maintain and update records, compile, verify, and track data.
• Examine, compare, and categorize documents for proper processing.
• Coordinate and maintain filing systems (physical and electronic).
• Calculate fees, collect payments, issue receipts, and maintain related records.
• Receive, sort, distribute, and process mail and correspondence.
• Operate standard office equipment and provide receptionist and office support.

Skills

Team collaboration

Customer service

Attention to detail

Communication skills

Education

Youth Worker program completion

Tools

Microsoft Office

Data entry systems

Job description

EXAM NUMBER

R1138E-R

TYPE OF RECRUITMENT

We welcome applications from everyone!

WHEN TO APPLY

We will begin accepting applications on Tuesday, September 15, 2026, at 8:00 a.m. (PT) and will continue until positions are filled and service needs are met. The application window may close without prior notice.

Why Join Our Team?

With almost 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California with over 100,000 employees in 39 departments, we provide vital and diverse public services like law enforcement, property assessment, public health protection, water conservation, and cultural activities.

The County has more than 2,100 different job types, offering a lifetime of opportunities and careers! We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. Join us and discover one of the strongest public-sector benefits packages in the county with a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.

For more information about our amazing benefits, please visit us here: https://hr.lacounty.gov/benefits/

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Our Ideal Candidate

• Dedicated, reliable, and able to work collaboratively as part of a team.
• Exhibit a proactive, positive attitude and strong interpersonal skills.
• Have an outstanding work ethic and can achieve results consistent with interpersonal goals and objectives.
• Driven and goal-oriented with a strong desire to succeed.

• Process and maintain a variety of documents, records, forms, reports, permits, licenses, and case files in accordance with established procedures.
• Review applications, forms, and supporting documentation for completeness, accuracy, and compliance with applicable regulations and requirements.
• Provide information and assistance to the public regarding programs, services, procedures, regulations, forms, and permit requests.
• Maintain and update records that require compiling, verifying, calculating, and tracking data.
• Examine, compare, and categorize documents to ensure accuracy and proper processing.
• Research and retrieve information from records, databases, and files using judgment and discretion in selecting relevant materials.
• Coordinate, index, cross-reference, and maintain physical and electronic filing systems.
• Calculate fees, collect payments, issue receipts, and maintain related records.
• Receive, sort, distribute, and process incoming and outgoing mail and correspondence.
• Operate standard office equipment and provide receptionist, counter, customer service, inventory control, and office support functions as assigned.

For information about the specific classification standards for this position, please visit the following link: Intermediate Clerk.

Requirements to Qualify

Completion of the Department of Human Resources Youth Worker (CYBP/CORE) Program*.

* Applicants must have held or hold the payroll title of Youth Worker and have worked 40 hours a week for one year in the Countywide Youth Bridges Program.

License

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

2 - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Withhold Information

No withhold will be allowed. Required experience must be fully met at the time of filing and clearly indicated on the application.

This examination will consist of a multiple-choice and/or simulation assessment(s), weighted 100%, measuring:

• General Problem Solving Skills
• Learning Potential
• Responsibility
• Customer Focus

Applicants must meet the requirements and receive a passing score of 70% or higher on weighted test part in order to be placed on the eligible register.

Exam Review

Multiple-choice and/ or simulation assessments are not reviewable by applicants per Civil Service Rule 7.19.

Transfer of Test Responses

• If you have taken identical components recently for other exams, your responses may be automatically transferred to this exam.
• This examination contains test components that may be used on future exams, and your responses could be transferred to those exams.

Test Preparation

We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.

• Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."
• Online practice tests are available at https://www.shldirect.com/en-us/practice-tests. You can also visit our Los Angeles County Online Assessment Preparation Series webpage at https://lacounty.attract.neogov.com/la-county-online-assessments-prep-series for information about common online assessment types, sample questions, and test-taking tips.

Eligibility and Vacancy Information

Applicants who passed the assessments will be placed on an eligible register for a period of twelve (12) months. We will use this register to fill vacancies throughout the County of Los Angeles, as they occur. Applications will be processed on an as-received basis, and those earning a passing score will be promulgated to the eligible register accordingly.

Additional Information

Federal law requires that all employed persons have a Social Security Number, so include yours when applying. For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record

Anti-Racism, Diversity, and Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities among races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Testing Accommodation

If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

Testing Accommodation Coordinator Email: [e-mail]

Testing Accommodation Phone: [phone]

California Relay Services Phone: [phone]

Teletype Phone: [phone]

Department Contact Name: Janice Macam

Department Contact Phone: [phone]

Department Contact Email: [e-mail]