Interior Landscaping Account Manager — Client Growth

Cultivar Group; Oak Creek (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Paid time off

Paid holidays

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Life insurance

Short-term disability

Long-term disability

Industry memberships

Job summary

KEI, a Wisconsin-based landscape company headquartered in Oak Creek, seeks a client-focused Interior Landscaping / Holiday Account Manager to oversee commercial accounts and ensure exceptional service. You will manage contracts, coordinate with operations, conduct site visits, and identify opportunities to enhance properties with KEI’s services.

Strong customer service, horticultural knowledge, and multitasking are essential.

Qualifications

• Bachelor’s degree in Horticulture, Landscape Management, Business, or related field preferred.
• 3+ years of experience in commercial interior landscape / Holiday account management, customer service, or related role.
• Strong knowledge of horticulture, turf care, irrigation systems, and snow/ice management practices.
• Excellent communication, negotiation, and organizational skills.
• Proven ability to manage multiple clients and priorities in a fast-paced environment.
• Self-motivated, proactive, and committed to providing exceptional client experiences.
• Proficiency with CRM and work order management software is a plus.

Responsibilities

• Oversee client relationships and serve as primary contact for assigned accounts.
• Manage delivery of contracted landscape maintenance services including turf care and irrigation.
• Monitor quality and coordinate with operations to schedule services and resolve issues.
• Identify enhancement opportunities and prepare proposals with estimating and operations teams.
• Collaborate with Business Developer to pursue additional work within accounts.
• Monitor account budgets, profitability, billing, and contract renewals; track client satisfaction.

Skills

Customer service

Account management

Horticulture knowledge

Irrigation systems

Snow/ice management

Communication

Organization

CRM software

Education

Bachelor’s degree in Horticulture, Landscape Management, Business, or related field

Tools

CRM software

Job description

KEI, a Wisconsin-based landscape company headquartered in Oak Creek, seeks a client-focused Interior Landscaping / Holiday Account Manager to oversee commercial accounts and ensure exceptional service. You will manage contracts, coordinate with operations, conduct site visits, and identify opportunities to enhance properties with KEI’s services.

Strong customer service, horticultural knowledge, and multitasking are essential.