Landscape Maintenance Account Manager - Client Growth

Sperber Landscape Companies; Oak Creek (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

PTO and holidays

Health, dental, vision insurance

401(k) with employer match

Life and disability insurance

Job summary

KEI is seeking a client-focused Landscape Maintenance Account Manager to oversee commercial accounts and ensure exceptional service delivery. Reporting to the Branch Manager, you will manage service contracts, coordinate with operations, and identify opportunities to enhance client properties using KEI’s full suite of services.

This role blends customer service, operational oversight, and horticultural knowledge to consistently deliver excellence and client satisfaction across Wisconsin

Qualifications

• 3+ years of experience in landscape account management, customer service, or related role.
• Knowledge of horticulture, turf care, irrigation, and snow/ice management practices.
• Excellent communication, negotiation, and organizational skills.
• Ability to manage multiple clients and priorities in a fast-paced environment.

Responsibilities

• Manage and grow commercial landscape maintenance accounts and service contracts.
• Oversee scheduling, quality control, and timely issue resolution with operations teams.
• Build long-term client relationships through site visits, reporting, and proactive communication.
• Prepare proposals with estimating and operations teams to ensure accuracy and profitability.
• Support client retention strategies and contract renewals.

Skills

Client relationship management

Communication

Organization

Negotiation

Account management

Education

Bachelor’s degree in Horticulture, Landscape Management, Business, or related field

Tools

CRM software

Work order management software

Job description

KEI is seeking a client-focused Landscape Maintenance Account Manager to oversee commercial accounts and ensure exceptional service delivery. Reporting to the Branch Manager, you will manage service contracts, coordinate with operations, and identify opportunities to enhance client properties using KEI’s full suite of services.

This role blends customer service, operational oversight, and horticultural knowledge to consistently deliver excellence and client satisfaction across Wisconsin