Interim Manager Facilities

NeighborHealth Corporation

Boston (MA)

On-site

USD 90,000 - 120,000

Full time

2 days ago

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Benefits offered by this job

Medical & Dental Coverage

401(k) Retirement Plan

Paid Holidays

Job summary

NeighborHealth seeks an Interim Facilities Manager to oversee Public Safety, Emergency Operations, Housekeeping, and Support Staff across all locations. You will lead daily operations, manage space planning, and coordinate maintenance and regulatory compliance.

Reporting to the Director of Facilities, you will implement policies, supervise contracts, and participate in Joint Commission preparations while ensuring safe, efficient, and patient-centered facilities.

Qualifications

Bachelor's degree in Business Administration, Facilities Management, Operations, or related field.
Demonstrated leadership and customer service skills.
Working knowledge of regulatory and accrediting agencies and requirements (Joint Commission, OSHA, NFPA, DPH).
Excellent organizational, time management, communication, and problem-solving skills.
Ability to prioritize multiple responsibilities, respond to emergencies, and make sound decisions.
Ability to collaborate with staff, leadership, vendors, contractors, and regulators.

Responsibilities

Manage Public Safety, Emergency Operations, Housekeeping, and Support Staff with supervision and follow-up.
Respond to routine and emergency calls involving Public Safety, Housekeeping, and Support Services.
Oversee space planning, construction, renovation, and facility improvements.
Coordinate inspections, licensing, safety requirements, and regulatory compliance.
Oversee contracts and leases, and assist with Joint Commission preparations.
Develop, implement, and maintain policies for Facilities, Public Safety, and Housekeeping.
Review and monitor departmental invoices and ensure timely records and documentation.
Participate in 24/7 on-call rotation as required.

Skills

Leadership

Customer service

Communication

Regulatory compliance

Problem-solving

Time management

Team supervision

Emergency response

Facilities operations

Documentation

Education

Bachelor's degree in Business Administration

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

To learn more about working at NeighborHealth and our benefits, please visit our Careers Page.

Time Type: Full time Department: Facilities All Locations: 30 Gove Street - Lyman School

Position Summary

The Interim Facilities Manager is responsible for the day-to-day management and operational oversight of Public Safety, Emergency Operations, Housekeeping, and Support Staff. This position assists with facilities operations, space planning, construction and renovation projects, regulatory compliance, preventive maintenance, and departmental administration.

Interim Facilities Manager Reports To: Director of Facilities

Essential Responsibilities

Facilities Operations

Manage Public Safety, Emergency Operations, Housekeeping, and Support Staff, including daily operations, supervision, and follow-up on issues or concerns.
Respond to routine and emergency calls involving Public Safety, Housekeeping, Emergency Operations, and Support Services.
Assume supervisory and necessary decision-making responsibilities during routine and emergency situations.
Conduct facility condition tours and identify operational, safety, maintenance, and environmental concerns.
Assist with space planning, construction, renovation, and other facility improvement projects.
Coordinate inspections, permitting, licensing, safety requirements, and regulatory compliance for existing and new spaces.
Oversee the development, renewal, and administration of contracts and leases.
Assist with Joint Commission inspections and related preparation and follow-up activities.
Develop, implement, review, and maintain policies and procedures for Facilities, Public Safety, Emergency Operations, and Housekeeping.
Review, approve, and monitor departmental invoices and payment requests.
Maintain accurate material-handling and waste-removal records.
Review and approve time‑off requests and timesheets.

Maintenance Operations

Manage and monitor SolarWinds maintenance and service tickets, including assignment, tracking, and follow-up.
Manage preventive maintenance programs for all locations.
Assist with equipment usefulness and utilization reporting.
Monitor facility and equipment issues to ensure timely resolution and appropriate documentation.

Human Resources and Staff Development

Maintain appropriate staffing levels to meet departmental service requirements.
Provide or coordinate job-specific training and ensure staff are appropriately prepared to perform assigned responsibilities.
Conduct and/or oversee employee performance review processes.
Provide leadership, coaching, and support to staff while promoting accountability, teamwork, and customer service.

Safety, Compliance, and Organizational Support

Serve as Co-Chair of the Safety Committee.
Participate as a member of the Policy Committee.
Support event coordination and facility-related operational requirements.
Identify opportunities to improve departmental policies, procedures, processes, and services.
Serve as backup to the Director of Facilities Maintenance.
Maintain accurate, complete, and timely departmental documentation and records.
Perform other related duties and responsibilities as assigned.
Participate in a 24/7 on-call rotation/responsibility as required.

Qualifications

Bachelor's degree in Business Administration, Facilities Management, Operations, or a related field; equivalent education and experience may be considered.
Demonstrated leadership and customer service skills.
Working knowledge of regulatory and accrediting agencies and requirements, including: The Joint Commission Occupational Safety and Health Administration (OSHA) National Fire Protection Association (NFPA) Department of Public Health (DPH) Applicable building codes State and federal regulations
Excellent organizational, time management, communication, and problem-solving skills.
Ability to prioritize multiple responsibilities, respond effectively to emergencies, and make sound decisions in a fast‑paced environment.
Ability to work collaboratively with employees, leadership, vendors, contractors, regulatory agencies, and other stakeholders.
Strong attention to detail and commitment to maintaining accurate documentation and regulatory compliance.

Key Competencies

Leadership and staff supervision
Facilities and maintenance operations
Emergency response and decision‑making
Regulatory and safety compliance
Customer service
Project and space coordination
Preventive maintenance
Policy and procedure development
Organization and time management
Communication and problem‑solving
Accountability and follow‑through

EEO & Accommodation Statement

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e‑mail to HRrecruit@NeighborHealth.com or call 617‑568‑4480 to let us know the nature of your request.

E-Verify Program Participation Statement

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Benefits