Medical Staff Assistant

NeighborHealth Corporation; Revere (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical & Dental Coverage

401(K) Retirement Plan

Educational Assistance

Paid Holidays, Vacations, Sick and FML

Job summary

NeighborHealth Corporation in Revere, MA is seeking an Administrative Specialist to support the Medical Staff Office under the Director. You will handle confidential provider information, CAQH maintenance, licensure updates, and data integrity.

The role requires strong organization, interpersonal skills, and experience with confidential health data. You will assist with onboarding/offboarding, filing, mail, scheduling, and supplies.

Qualifications

• Bachelor's Degree in related field.
• At least three years' experience in a professional health care setting.
• Good interpersonal and organizational skills.
• Public speaking techniques.
• Recruitment and retention programs and techniques.
• Interviewing techniques.
• Experience with confidential material; Workday experience preferred.

Responsibilities

• Maintain CAQH for ~350+ providers, update data and re-attest.
• Review databases, upload licensure copies, and attest data correctness.
• Assist with provider offboarding and enrollment changes with insurance plans.
• Move active provider files to terminated status as needed.
• Track provider schedules and verify board certifications as required.
• Process language assessment forms and coordinate interpreter testing.
• Open, review, and distribute interoffice mail daily; respond to correspondence.
• Order and track department supplies and support recruiters as needed.

Skills

Interpersonal skills

Organizational skills

Public speaking

Recruitment

Retention programs

Interviewing

Workday experience

Confidential data handling

Education

Bachelor's degree in related field

Tools

Workday

Job description

Time Type: Full time

Department: Medical Staff Office

All Locations: 300 Ocean Avenue - Revere

Position Summary

Under the direction of the Director, Medical Staff Office, perform a variety of specialized functions to support the smooth workflow in the Medical Staff Office. Will support all members of the department as needed. Deals discreetly with large amounts of sensitive, confidential information concerning the professional and personal performances of staff and confidential information concerning health center affairs, information contained in letters, provider files, and other documents. Maintains confidentiality of all provider information and other health center related information.

Responsibilities

• Responsible for maintaining CAQH for approximately 350+ providers.
• This consists of reviewing online databases for each provider, marking necessary changes to the data, updating licensure, uploading copies of updated licensure, and re-attesting online that provider's data is correct.
• Quarterly will re-attest for all providers as required by CAQH.
• Work with Provider Enrollment Specialist with Offboarding of providers (submit term letters to insurance plans); remove provider from active managed care (pink file) to managed care terminated (pink file).
• Move active provider BMC files to the terminated BMC files as providers leave NeighborHealth.
• Track Bluewater provider schedules monthly.
• Support Annual verification of Provider's Board Certification as needed Language assessment - process forms for provider testing, scans documents, forwards to Interpreter Services for testing, and maintains language spread sheet.
• Take the initiative to perform a wide variety of activities and to be flexible in terms of work assignments based on operational needs, contributing to the smooth functioning of the department.
• Open, review, and distribute interoffice mail daily.
• Brings priority items to the manager's attention.
• Responds to correspondence on own initiative.
• Check the fax machine and route correspondence as needed.
• Follows up on confidential and patient related faxes and forward to appropriate clinical area.
• Add paper to the printer, fax and photocopier as needed.
• Responsible for tracking and ordering all supplies as needed by the Department in a timely manner.
• May need to support Provider Recruiters with administrative functions or schedule meetings on behalf of Recruiter.
• Assist the department with obtaining and copying all paperwork/licensure/education as required.

Education

• Any combination equivalent to: Bachelor's Degree in related field.

Experience

• At least three years' experience working in a professional health care setting.

Skills/Abilities

• Good interpersonal and excellent organizational skills.
• Public speaking techniques.
• Recruitment and retention programs and techniques.
• Interviewing techniques.
• Must be able to work with detailed confidential material, experience in Workday desired.

EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-568-4480 to let us know the nature of your request.

E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

We hope you consider joining our team!

Benefits

• Medical & Dental Coverage
• Life and Disability Insurance
• Privileges at Boston Medical Center for Providers
• 401(K) Retirement Plan
• Educational Assistance
• Flexible Spending & Transportation Accounts
• Paid Holidays, Vacations, Sick and Personal Time
• A Generous Staff Development Benefit
• Excellent Malpractice Coverage
• A Designated Medical Staff Office for Physician Support
• Free Parking
• And Much More…