Medical Staff Assistant

NeighborHealth; Revere (MA); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

NeighborHealth, serving the greater Boston area, seeks a detail-oriented professional to support the Medical Staff Office. You will manage CAQH for 350+ providers, handle licensure updates, and assist with re-attestation and offboarding processes while keeping sensitive information confidential.

The role involves coordinating with Enrollment, tracking provider schedules, verifying board certifications, and processing language assessments.

Formación

• At least three years’ experience in a professional health care setting.
• Demonstrated computer skills; Workday experience preferred.

Responsabilidades

• Maintain CAQH for ~350+ providers, update licensure data and re-attest.
• Collaborate with Provider Enrollment Specialist on offboarding and PM/terminated status.
• Move active provider files to terminated status as providers depart.
• Track Bluewater provider schedules monthly.
• Support annual verification of Board Certification where needed.
• Process provider language assessments and coordinate with Interpreter Services.
• Handle wide range of administrative tasks to support department operations.
• Open, review, and route interoffice mail and respond to correspondence proactively.
• Manage incoming faxes and route to clinical areas; assist with printer supplies.
• Track and order department supplies and assist with recruiter-related tasks.
• Assist with obtaining and copying licensure/education paperwork as required.

Conocimientos

Interpersonal skills

Organizational skills

Public speaking

Recruitment & retention

Interviewing techniques

Workday

Educación

Bachelor’s Degree

Herramientas

Workday

Descripción del empleo

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you’re a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Time Type:

Full time

Department:

Medical Staff Office

All Locations:

300 Ocean Avenue – Revere

Position Summary:

Under the direction of the Director, Medical Staff Office, perform a variety of specialized functions to
support the smooth workflow in the Medical Staff Office. Will support all members of the department
as needed. Deals discreetly with large amounts of sensitive, confidential information concerning the
professional and personal performances of staff and confidential information concerning health center affairs, information contained in letters, provider files, and other documents. Maintains confidentiality of all provider information and other health center related information.

Responsibilities

• Responsible for maintaining CAQH for approximately 350+ providers. This consists of reviewing online databases for each provider, marking necessary changes to the data, updating licensure, uploading copies of updated licensure, and re-attesting online that provider’s data is correct. Quarterly will re-attest for all providers as required by CAQH.
• Work with Provider Enrollment Specialist with Offboarding of providers (submit term letters to insurance plans); remove provider from active managed care (pink file) to managed care terminated (pink file).
• Move active provider BMC files to the terminated BMC files as providers leave NeighborHealth.
• Track Bluewater provider schedules monthly.
• Support Annual verification of Provider’s Board Certification as needed
• Language assessment – process forms for provider testing, scans documents, forwards to Interpreter Services for testing, and maintains language spread sheet.
• Take the initiative to perform a wide variety of activities and to be flexible in terms of work assignments based on operational needs, contributing to the smooth functioning of the department.
• Open, review, and distribute interoffice mail daily. Brings priority items to the manager’s attention. Responds to correspondence on own initiative.
• Check the fax machine and route correspondence as needed. Follows up on confidential and patient related faxes and forward to appropriate clinical area. Add paper to the printer, fax and photocopier as needed.
• Responsible for tracking and ordering all supplies as needed by the Department in a timely manner.
• May need to support Provider Recruiters with administrative functions or schedule meetings on behalf of Recruiter.
• Assist the department with obtaining and copying all paperwork/licensure/education as required.

Education

• Any combination equivalent to: Bachelor’s Degree in related field.

Experience

• At least three years’ experience working in a professional health care setting.
• Demonstrated computer skills (Workday desired).

Skills/Abilities

• Good interpersonal and excellent organizational skills.
• Public speaking techniques.
• Recruitment and retention programs and techniques.
• Interviewing techniques.
• Must be able to work with detailed confidential material, experience in Workday desired.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmativeaction employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e‑mail to [e-mail] or call 617-568-4480 to let us know the nature of your request

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.