Overview
Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctor’s office is only one factor in a person’s overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.
NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.
Job Details
- Level: Experienced
- Job Location: Administrative Office - Tigard, OR 97223
- Position Type: Full Time
- Education Level: Associate's Degree
- Salary Range: $78,629.00 - $108,115.00
- Travel Percentage: Occasional Travel
- Job Shift: Day
- Job Category: Management
Position Summary
Job Title: Facilities Manager
Department: Administrative
Reports To: Director of Facilities
Work Type: Hybrid
Classification: Full-Time, Exempt
Language Differential: Ineligible
Summary
The Facilities Manager oversees the daily operation, maintenance, and reliability of all clinic and administrative facilities within the organization. This role ensures safe, functional, and compliant environments that support high-quality patient care. In addition to core facilities responsibilities, the Facilities Manager provides support for organizational safety programs, including OSHA compliance, safety rounds, and emergency preparedness. The Facilities Manager partners closely with Clinic Leadership, Quality, IT, and external vendors to maintain efficient operations across multiple sites.
Essential Job Duties
- Facilities Operations & Maintenance
- Oversee daily facility operations for all clinic and administrative locations.
- Manage preventive maintenance schedules, work orders, and asset tracking through the CMMS.
- Manage and oversee space planning, clinic refreshes, and small capital projects.
- Conduct routine facility inspections to ensure safety, cleanliness, and functionality.
- Maintain documentation for inspections, warranties, and service records.
- Vendor & Contract Management
- Manage vendor activities, ensuring work meets quality, safety, and regulatory standards.
- Ensure the scope of work is managed, and project timelines and budgets are on track.
- Ensure contractors follow infection-control risk assessment (ICRA) requirements during construction or repairs.
- Track contracts, warranties, and recurring service schedules.
- Safety Program Support (Light safety responsibilities, not the primary Safety Officer)
- Assist with OSHA compliance activities, including hazard identification and corrective actions.
- Participate in safety rounds and environmental walkthroughs with Clinic Leadership.
- Support maintenance of life-safety systems (fire extinguishers, emergency lighting, eyewash stations).
- Help track facility related safety incidents and follow up on facility-related corrective actions.
- Provide input on safety policies and procedures related to facility operations.
- Emergency Preparedness Support
- Assist with implementation of the Emergency Operations Plan (EOP).
- Support drills (fire, evacuation, disaster response) and ensure facility-related components are functional.
- Maintain emergency supplies, generator readiness checks, and facility response procedures.
- Coordinate with leadership during outages, severe weather, or facility disruptions.
- Administrative & Communication Responsibilities
- Maintain facilities-related policies, procedures, and documentation.
- Provide timely communication regarding outages, repairs, safety issues, and project updates.
- Assist in the administration of insurance policies relating to Facilities.
- Support onboarding and training for staff on facility use, safety basics, and emergency procedures.
- Collaborate with cross-functional teams to support operational continuity.
Qualifications
- Education and/or Experience
- Associate’s degree (AA) in Facilities Field, Business Administration, Safety, Construction Management, or related field; equivalent combination of education and experience may be considered.
- 2+ years of experience in facilities management, building maintenance, or related field is required.
- Experience supporting multi-site operations is preferred.
- Knowledge, Skills, Abilities & Behaviors
- Highly punctual and dependable.
- High level of accuracy and attention to detail.
- Ability to maintain discretion with sensitive or confidential information.
- Excellent organizational skills.
- Ability to work under the direction of multiple people.
- MS Office Suite (Outlook, Word, Excel and PowerPoint) and Adobe Acrobat proficiency.
- Ability to effectively manage multiple tasks with conflicting deadlines.
- Ability to work independently and within a team setting.
- Familiarity with video conferencing applications and software.
- Excellent grammar, spelling, and proofreading skills.
- Excellent written and verbal communication skills.
- Ability to work flexible hours occasionally as needed.
Working Conditions
- Regularly sit while working on the computer; use hands and fingers to handle, control, or feel objects, tools, or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.
- Frequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees.
- Occasionally stand, stoop, and lift or move objects, equipment, and supplies weighing approximately 20-25 pounds up to 40-50 pounds.
- The noise level in the work environment is usually moderate.
Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances and any position specific credentialing or licensure requirements.