Interim Housing Case-Management Lead

Cardea Health; Oakland (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with employer match

Paid sick leave

Paid vacation time

Job summary

Cardea Health is seeking a Case Management Manager to supervise Care Coordinators across multiple interim housing program sites in Oakland, CA. You will promote standardized care-coordination, ensure thorough documentation, and support residents with complex needs.

In this role you will lead interdisciplinary reviews, improve discharge planning, and drive continuous quality improvement while traveling between program locations as needed.

Qualifications

• Strong communication, organization, documentation, and follow-up skills.
• Ability to use electronic documentation systems, email, and standard office technology.

Responsibilities

• Provide direct supervision, coaching, and performance oversight for Care Coordinators across program sites.
• Establish standardized care-coordination practices, workflows, and documentation expectations.
• Set minimum expectations for resident outreach and follow-up, including intake and post-hospitalization contact.
• Ensure care-coordination activities such as enrollment, pharmacy linkage, and care transitions are documented.
• Develop tools, protocols, training materials, and monitoring processes for care-coordination standards.
• Review practices, outcomes, and documentation quality to identify gaps and improvements.
• Carry a limited caseload of residents with complex needs requiring intensive intervention.
• Lead interdisciplinary case reviews and coordinate action plans.
• Oversee discharge and transition-of-care practices for residents exiting Cardea programs.

Skills

Strong communication

Organization

Documentation

Follow-up skills

Education

High school diploma or equivalent

Associate’s or bachelor’s degree (preferred)

Tools

Electronic health records / EHR

Job description

Cardea Health is seeking a Case Management Manager to supervise Care Coordinators across multiple interim housing program sites in Oakland, CA. You will promote standardized care-coordination, ensure thorough documentation, and support residents with complex needs.

In this role you will lead interdisciplinary reviews, improve discharge planning, and drive continuous quality improvement while traveling between program locations as needed.