Interactive Partner: Digital Transformation & CX Leader

Tata Consultancy Services; Seattle (WA); On-site; USD 165,000 - 247,000; Full time

Benefits offered by this job

Discretionary incentive

Medical coverage

Parental leaves

401K plan

Training reimbursement

Holidays

Job summary

Tata Consultancy Services (TCS) Interactive Partner role leading engagements in TSS focuses on customer success and revenue growth for named clients. You will guide CMOs and Digital stakeholders, translating brand into experience and driving digital marketing transformation.

Ideal candidates bring consulting/advisory experience from creative agencies or consultancies, with strong marketing tech knowledge. You will work with major tech companies and lead cross-functional teams to deliver outcomes.

Qualifications

• Experience in digital marketing, digital design and proposition development focused on brand, experience and transformation.
• Proven track record of working with CMOs, CDOs and CEOs.
• Experience in leading transformation programs involving key systems such as CMS, commerce platforms, Martech systems.

Responsibilities

• Client relationship management: primary contact for clients and stakeholders, driving customer satisfaction.
• Develop marketing and advertising strategies aligned with client objectives.
• Coordinate with service leads to own narratives and outcomes for customers.

Skills

Digital marketing

Brand transformation

CMO engagement

Stakeholder management

Job description

Tata Consultancy Services (TCS) Interactive Partner role leading engagements in TSS focuses on customer success and revenue growth for named clients. You will guide CMOs and Digital stakeholders, translating brand into experience and driving digital marketing transformation.

Ideal candidates bring consulting/advisory experience from creative agencies or consultancies, with strong marketing tech knowledge. You will work with major tech companies and lead cross-functional teams to deliver outcomes.