Intensive Case Manager

State of Maine; Augusta (ME); On-site; USD 49,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Intensive Case Manager to provide essential support to individuals facing mental health and substance use challenges. This role involves advocating for clients, ensuring they have access to vital services, and working collaboratively with community stakeholders. The position offers a unique opportunity to make a meaningful impact in the lives of those at risk of criminal justice involvement. If you are passionate about community health and want to contribute to transformative work, this is the perfect opportunity for you.

Benefits

13 Paid Holidays

12 Days of Sick Leave

3+ Weeks of Vacation Leave

85%-100% Health Insurance Coverage

100% Dental Insurance Coverage

Retirement Plan Contribution

Fully Paid Parental Leave

Qualifications

• Experience in intensive case management for mental health clients.
• Knowledge of community services and eligibility requirements.
• Ability to work with justice-involved clients.

Responsibilities

• Provide professional case management services to at-risk clients.
• Advocate for clients to access necessary support services.
• Document all client interactions and provide data as needed.

Skills

Mental Health Expertise

Substance Use Disorder Knowledge

Community Outreach

Crisis Intervention

Advocacy Skills

Education

Associate's Degree in Social or Behavioral Sciences

Bachelor's Degree in Social or Behavioral Sciences

Master's Degree in Social or Behavioral Sciences

Job description

Department ofHealth and Human Services (DHHS)

Opening Date: May 9, 2025

Closing Date: May 22, 2025

Job Class Code: 5042

Grade:23 (04)

Salary:$49,275.20 - $69,139.20 per year

Position Number:03000-4524

Location: This position is located in Augusta and will require travel throughout Kennebec County.

Core Responsibilities:

The community-based Intensive Case Manager(s) will demonstrate expertise in working with both mental health and substance use disorder treatment programs, will have knowledge of services and providers of mental health services and eligibility requirements, and will have knowledge of the necessities and challenges to successful community living. They will have comfort with proactive outreach to key stakeholders to develop regional resource familiarity and develop additional resources in anticipation of needed services. Finally, they will demonstrate expertise in assertive service provision with an eye toward diversion from criminal justice involvement and/or other disruptions to successful community living.

Job Duties will include but may not be limited to:

The community-based Intensive Case Manager(s) will:

• Provide professional services work in intensive case management for clients in the community who are at-risk of disrupted services or at-risk of involvement in the Criminal Justice System.
• Advocate for and/or assist clients in gaining access to and maintain medical, psychiatric, self-help, rehabilitation, social, educational, psychological, residential, financial, and other necessary support services.
• Co-respond with and/or respond upon referral from crisis providers and/or law enforcement to assist clients immediately post crisis to augment or maintain necessary community services.
• Appropriately confer with clients, professional medical/clinical personnel, providers, and other concerned parties in order to identify unmet needs and necessary supports/services and develop a plan of assistance based on clients’ needs, preferences, circumstances, and team assessments.
• Assist clients in accessing and maintaining needed services in order to support clients’ community integration efforts and plan.
• Proactively outreach to key stakeholders to increase familiarity and anticipate needed services.
• Document all client-related interactions and be able to provide data as requested regarding all services rendered.
• Work is performed under limited supervision and regional/state-wide travel including occasional overnight travel may be required.

Minimum Qualifications:

An Associates Degree in one of the Social or Behavioral Sciences and 4 years’ experience in professional level mental health work -OR- a Bachelors Degree in one of the Social or Behavioral Sciences and two (2) years’ experience in professional level mental health work -OR- a Master’s Degree in one of the Social or Behavioral Sciences.Equivalent work experience in professional level mental health work may be substituted for education on a year-for-year basis.

Candidates must have or be eligible for a Mental Health Rehabilitation Community Certification (MHRT/C).Preference will be given to candidates who have experience working with justice involved clients.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Behavioral Health (OBH) within DHHS is responsible for providing leadership and active partnership in Maine’s comprehensive system of support to communities and individuals with substance use and mental health conditions through a network of community providers.

The OBH takes responsibility for a behavioral health continuum of care that serves the whole person, the whole community. We promote a population health approach that includes a full spectrum of services from early intervention, treatment, crisis care, to recovery. Our role is to ensure Mainers with mental health, substance use, and co-occurring disorders are not just symptom free but living a life of dignity, hope, and meaning. We partner with providers, communities, and citizens to offer support, resources, education, training, technical assistance, and services.

Application Information:

For additional information about this position please contact Jim Jarosz at [e-mail]

To apply, please upload a current resume and cover letter along with copies of post-secondary transcripts.

Please submit all documents or files in PDF format.

To request a paper application, please contact [e-mail]

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,196.96 - $13,172.88 annual value), depending on salary. Use this chart to find the premium costsfor you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($358.08 annual value).
• Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).

• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

State employees are eligible for anextensive and highly competitive benefits package, covering many aspects of wellness. Learn aboutadditional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.