Crisis Case Manager, HSPRS

International Rescue Committee; New York, Cary (NY, NC); Hybrid; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Crisis Case Manager to provide vital services to unaccompanied children. This role involves conducting home studies, developing trauma-informed service plans, and providing intensive case management to ensure the safety of children and their families. The ideal candidate will possess a Master's degree in social work, be bilingual in Spanish and English, and have at least two years of case management experience. Join a team committed to making a difference in the lives of vulnerable populations, with a flexible working environment that includes both virtual and in-person interactions.

Qualifications

• Master's degree in social work or related field with clinical experience.
• Bilingual in Spanish and English, both written and verbal.
• At least two years of case management experience.

Responsibilities

• Conduct initial assessments and develop individualized service plans.
• Provide crisis intervention and maintain documentation.
• Refer clients to legal, medical, and social services.

Skills

Crisis Intervention

Case Management

Bilingual (Spanish and English)

Trauma-Informed Care

Assessment Skills

Education

Master's Degree in Social Work

Clinical Experience

Tools

Microsoft Office

Microsoft Teams

Zoom

Job description

Job Description: Crisis Case Manager (Level 3)

The International Rescue Committee (IRC) is seeking a dedicated Crisis Case Manager (Level 3) to join our team in providing vital services to unaccompanied children in the U.S. This position involves conducting home studies, developing service plans, and providing intensive case management to ensure the safety and well-being of children and their families.

Major Responsibilities include but are not limited to:

1. Initial in-home assessment with child and sponsors, followed by weekly in-person contacts for the first 45-60 days, transitioning to remote services with monthly visits as needs stabilize.
2. Developing individualized, trauma-informed service plans.
3. Conducting comprehensive assessments and home visits to recommend reunification with sponsors, documenting findings within 10 days.
4. Assessing ongoing behavioral and environmental changes impacting safety and stability.
5. Providing crisis intervention and involving relevant authorities when necessary.
6. Serving as the lead on cases with current safety concerns or playing a supportive role in other cases.
7. Referring clients to legal, medical, educational, and social services, among others.
8. Maintaining accurate documentation and building relationships with community providers.
9. Using a child-centered, trauma-informed approach and ensuring confidentiality.

Job Requirements include but are not limited to:

1. Master's degree in social work, psychology, or related field with clinical experience.
2. Bilingual in Spanish and English, both written and verbal.
3. At least two years of case management experience, including assessments and service planning, with a focus on children and family reunification.
4. Experience working with immigrant populations and unaccompanied minors is preferred.
5. Knowledge of local social services and navigating social systems.
6. Ability to travel up to 70%, including nights and weekends, with on-call availability.
7. Proficiency in Microsoft Office, Teams, Zoom, and related platforms.
8. Clearance and background checks as required by the Office of Refugee Resettlement.

Working Environment:

This role provides virtual case management with in-person meetings as needed, requiring a flexible schedule including evenings and weekends.