Case Manager - 3960

BronxWorks; New York (NY); On-site; USD 48,000 - 50,000; Full time

Job summary

An established industry player in social services is seeking a dedicated Case Manager to enhance the lives of individuals and families. This role involves providing direct support, managing a diverse case load, and collaborating with various service providers to ensure clients receive comprehensive assistance. The ideal candidate will possess a Bachelor's degree in social work, strong communication skills, and a passion for community outreach. Join a mission-driven organization that values respect, dignity, and inclusivity, and make a meaningful impact in the lives of those you serve.

Qualifications

• Bachelor's degree in social work or related field required.
• One year of case management experience preferred.

Responsibilities

• Provide direct services to clients, including intake and assessment.
• Manage a diverse case load and monitor client progress.
• Coordinate services with other providers and document interactions.

Skills

Case Management

Bilingual Communication

Client Advocacy

Counseling

Documentation Skills

Organizational Skills

Time Management

Community Outreach

Education

Bachelor's degree in social work

Related field of study

Tools

Microsoft Office Suite

Job description

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This range is provided by BronxWorks. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$48,000.00/yr - $50,000.00/yr

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

Responsibilities

• Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up.
• Manage a case load for a diverse client population.
• Monitor and document client progress toward service plan goals.
• Document all interactions with, or on behalf of, clients.
• Maintain familiarity with program resources available on and off-site.
• Provide group counseling as assigned by the program director.
• Coordinate client services with other social service, mental health, medical, employment, educational, child care and other providers.
• Conduct regular case conferences with clients and service providers as required.
• Complete program reports on a monthly basis, or more frequently as required.
• Report to, and meet with, supervisor on a monthly basis.
• Conduct home visits and other field work, as required.
• Perform additional duties as assigned.
  
  

Essential Duties

• Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries, and follow-up.
• Manage a case load.
• Monitor and document client progress toward service plan goals.
• Document all interaction with, or on behalf of, clients.
• Maintain familiarity with program resources available on- and off-site.
• Provide information to specific targeted communities (Bronx) as assigned by the Program Coordinator or Director.
• Coordinate client services with other social services, mental health, medical, employment, educational, childcare and other providers.
• Conduct regular case conferences with clients and service providers as required.
• Complete program reports, monthly trainings and meetings on a monthly basis, or more frequently as required.
• Report to, and meet with, supervisor on a monthly basis.
• Conduct community outreach and other field work, as required.
• Participate and/or help to facilitate online trainings.
• Attend meetings and events during evenings and weekends as needed.
• Perform additional duties as assigned.
  
  

Qualifications

• Bachelor’s degree in social work or another related field of study.
• Bilingual both verbal and written preferred.
• One-year of case management or relevant work experience preferred.
• Engaging personality and detailed orientated skills are essential.
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required.
  
  

Physical Requirements

• Ability to use a computer for prolonged periods
• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand, walk, or sit for long periods of time
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork
• Ability to bend and retrieve objects and/or documents
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work
• ‘TB Test required with the first 120 days of employment’ for Shelters and Homeless Outreach programs
  
  

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [e-mail] .

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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