Intellectual Disabilities Residential Manager

ViaQuest; Youngstown (OH); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Paid training

Benefits package for full-time

Job summary

ViaQuest Residential Services in Youngstown, OH is hiring a Full Time on-call role to coordinate and supervise direct support for individuals with developmental disabilities. A $48,000 per year salary accompanies a comprehensive benefits package and paid training.

Responsibilities include coordinating services, implementing behavior support strategies, and ensuring top-notch customer service. A high school diploma with 3 years of field experience is required; higher degrees are preferred.

Qualifications

• High school diploma/GED and 3 years of experience in developmental disabilities required.
• Bachelor’s or Master’s degree in a related field preferred.
• Strong customer service and communication skills.
• Supervisory or management experience.

Responsibilities

• Ensure individuals served receive quality services and are engaged with the community.
• Coordinate and manage all services and supports for individuals served, including medical appointments, household management, and benefits.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in developing behavior support strategies and ensure implementation and effectiveness.
• Collaborate with the service team to ensure excellent communication and customer service.
• Supervise Direct Support Professionals and ensure thorough training and high-quality service.
• Monitor staffing hours to provide appropriate services and coverage for all shifts.
• Provide excellent customer service to individuals served, families/guardians, the county board, and all service team members.

Skills

Customer service

Communication

Supervisory experience

Education

Bachelor’s or Master’s degree

Job description

A Great Opportunity /$48,000 per year / Full Time/ On Call Required

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve!

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required.
• Bachelors’ or Masters’ level degree in a related field is preferred.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.
• Valid Drivers License
• Motor Vehicle Record Must meet ViaQuest's Authorized Driver Criteria

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).