IDD Residential Program Manager

ViaQuest; Dayton (OH); Presencial; USD 46 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Medical, Vision, Dental, Disability &

Life Insurance + 401k

Employee discount program

Paid time off

Employee referral bonus program

Resumo da oferta

ViaQuest Residential Services seeks a Program Manager to coordinate and oversee services for individuals with developmental disabilities in their homes, ensuring quality care and strong community engagement in the Dayton area.

The role requires supervisory experience, excellent communication, and the ability to manage multiple priorities, including medical appointments, household tasks, and behavior support strategies. Full-time with on-call responsibilities.

Qualificações

• High school diploma/GED and 3 years of experience in the field of developmental disabilities or related field.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Excellent decision-making and time-management skills.

Responsabilidades

• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the development of behavior support strategies and ensure implementation, including providing training and assessing effectiveness.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and ensure thorough training and quality service.
• Monitor staffing hours to ensure appropriate services and coverage for all shifts.
• Provide excellent customer service to individuals served, families/guardians, the county board, and all service team members.

Conhecimentos

Customer service

Communication skills

Supervisory experience

Time management

Leadership

Formação académica

High school diploma/GED

Bachelor's or Master's degree

Descrição da oferta de emprego

Residential Services Program Manager

A Great Opportunity /$48,000 per year / Full Time/ On Call required

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes.

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required or Bachelors’ or Masters’ level degree in a related field.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision‑making and time‑management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full‑time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Employee discount program.
• Paid‑time off.
• Employee referral bonus program.

About ViaQuest Residential Services

To learn more about ViaQuest Residential Services please visit
http://www.viaquestinc.com/specialized-services/residential-services/

From Our Employees To You

http://careers.viaquestinc.com/viaquest-culture-of-choice/

Do you have questions?

Email us at [e-mail]