Intellectual Disabilities Residential Manager

ViaQuest; Ashtabula (OH); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Paid training

Benefits package for full-time (health

401k

Job summary

ViaQuest Residential Services in Ohio seeks a dedicated supervisor to oversee services for individuals with developmental disabilities. You will coordinate care, supervise direct support staff, and ensure engagement with the community.

The role requires a high school diploma or GED with 3 years of relevant experience; supervisory experience is preferred. A valid driver's license is required, and the team offers paid training and a comprehensive benefits package for full-time staff.

Qualifications

• HS diploma/GED with 3 years in developmental disabilities required.
• Supervisory/management experience encouraged.
• Strong customer service and communication skills.

Responsibilities

• Ensure individuals receive quality services and are engaged with the community.
• Coordinate and manage all services and supports for individuals served, including medical appointments and household management.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in development and implementation of behavior support strategies and training.
• Collaborate with the service team to ensure strong communication and customer service.
• Supervise Direct Support Professionals and ensure thorough training.
• Monitor staffing hours to ensure proper coverage for all shifts.
• Provide excellent customer service to individuals, families, the county board, and the service team.

Skills

Customer service

Communication

Supervisory / Leadership

Education

Bachelor's degree

Master's degree

Job description

A Great Opportunity /$48,000 per year / Full Time/ On Call Required

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve!

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required.
• Bachelors’ or Masters’ level degree in a related field is preferred.
• Strong customer service and communication skills.
• Supervisory or management experience.Displays strong communication skills and possess excellent decision-making and time-management skills.
• Valid Drivers License
• Motor Vehicle Record Must meet ViaQuest's Authorized Driver Criteria

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).