Integration Support Engineer: Data & API Troubleshooter

DataBlend, inc.; Fargo (ND); Hybrid; USD 75,000 - 90,000; Full time

Job summary

A technology integration company is seeking an experienced Technical Support Engineer in Fargo, ND. The role involves handling customer support tickets, troubleshooting data issues, and collaborating with both technical and non-technical users, particularly in finance. The ideal candidate has a Bachelor's degree in a relevant field and strong SQL skills. A salary range of $75K - $90K is offered based on experience, with options for remote work. Join a diverse workforce that values collaboration and innovation.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Data Analytics, or related field.
• Strong SQL skills and experience with major databases like Postgres or MySQL.
• Solid understanding of APIs and integration concepts.

Responsibilities

• Handle day-to-day customer support tickets and complex integration issues.
• Communicate clearly with business users, especially finance and accounting.
• Create and improve internal troubleshooting guides and contribute to knowledge base.

Skills

Strong SQL skills

Troubleshooting and triage skills

Understanding of APIs and integration concepts

Education

Bachelor’s degree in Information Systems or related field

Tools

Postman

Job description

A technology integration company is seeking an experienced Technical Support Engineer in Fargo, ND. The role involves handling customer support tickets, troubleshooting data issues, and collaborating with both technical and non-technical users, particularly in finance. The ideal candidate has a Bachelor's degree in a relevant field and strong SQL skills. A salary range of $75K - $90K is offered based on experience, with options for remote work. Join a diverse workforce that values collaboration and innovation.