Integrated Security Systems Field Technician

DH Pace Company; Austin (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off & holidays

Life insurance

401(k) with employer match

HSA and FSA options

Voluntary benefits

Employee discounts

Competitive compensation with reviews

Job summary

DH Pace Company, Inc. in Austin, TX is hiring a Service Technician for Integrated Security Systems to service and support commercial security solutions.

You will work on Electronic Access Control, CCTV, and Intrusion systems, collaborating with customers and subcontractors to ensure successful service and ongoing protection for client sites. The role emphasizes safety, teamwork, and professional growth, with responsibilities including on-site assessments, training customers, and pursuing service

Qualifications

• Minimum of 2 years in video surveillance and camera systems preferred.
• High School Diploma or GED preferred.
• Valid Driver’s License and good driving record required.
• Strong troubleshooting skills.
• Strong communication skills and a commitment to customer service.

Responsibilities

• Service Integrated Security Systems including Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone, and Parking Revenue Systems.
• Collaborate with customers, vendors, and subcontractors to ensure successful installations.
• Provide customer training and on-site assessments for service needs.
• Promote service contracts and maintain knowledge of products.
• Maintain a clean, safe work environment and document work performed.
• Manage truck inventory and understand parts, part numbers, and descriptions.
• Perform other duties as assigned.

Skills

Video surveillance

Communication skills

Customer service

Troubleshooting

Driving

Education

High School Diploma or GED

Job description

DH Pace Company, Inc. in Austin, TX is hiring a Service Technician for Integrated Security Systems to service and support commercial security solutions.

You will work on Electronic Access Control, CCTV, and Intrusion systems, collaborating with customers and subcontractors to ensure successful service and ongoing protection for client sites. The role emphasizes safety, teamwork, and professional growth, with responsibilities including on-site assessments, training customers, and pursuing service