Integrated Operations Center Lead (Cyber & Resilience)

Fulton Financial; Lancaster (Lancaster County); Hybrid; USD 114,000 - 190,000; Full time

Benefits offered by this job

Equity in RSUs

Annual incentive plan

Job summary

Fulton Bank is seeking a senior leader to run the Integrated Operations Center, coordinating cyber security, fraud defense, and incident response across multiple functions. The role reports to executive leadership and requires travel to Lancaster, PA headquarters while enabling remote work within the bank's footprint.

The candidate should bring 8+ years in technology security or operations, with certifications such as CISSP/CISM preferred, and a proven ability to manage teams, govern risk, and

Qualifications

• 8+ years in technology security or operations, fraud, risk or incident management.
• CISSP, CISM, GIAC, CFE, CAMS, CBCP certifications preferred.
• Strong analytical and management skills.

Responsibilities

• Lead daily operation of the Integrated Operations Center.
• Develop and maintain operational processes supporting cyber, fraud, physical security, network operations, and financial crime monitoring activities.
• Ensure timely identification, escalation, and response to security, operational, fraud, and resilience-related events.
• Establish integrated incident management processes and escalation procedures across participating business functions.
• Ensure appropriate coordination during enterprise incidents, crisis events, and major operational disruptions.
• Establish enterprise situational awareness capabilities through aggregation and correlation of information from multiple monitoring functions.
• Develop operational reporting and executive dashboards identifying trends, emerging threats, and operational risks.
• Facilitate coordination of cyber threat intelligence, fraud intelligence, and external intelligence sources.
• Improve enterprise visibility into cross-domain threats that impact multiple business functions.
• Develop operational standards, procedures, metrics, and service level objectives.
• Identify opportunities to enhance monitoring, automation, orchestration, and event correlation capabilities.
• Support strategic planning and roadmap development for Integrated Operations Center capabilities.
• Establish performance measurements to evaluate operational effectiveness.
• Manage operational personnel, schedules, and staffing requirements.
• Provide coaching, mentoring, and professional development for assigned team members.
• Support budget planning and resource prioritization.
• Maintain collaborative relationships with internal and external partners.

Skills

Analytical skills

Education

Bachelor's degree

Job description

Fulton Bank is seeking a senior leader to run the Integrated Operations Center, coordinating cyber security, fraud defense, and incident response across multiple functions. The role reports to executive leadership and requires travel to Lancaster, PA headquarters while enabling remote work within the bank's footprint.

The candidate should bring 8+ years in technology security or operations, with certifications such as CISSP/CISM preferred, and a proven ability to manage teams, govern risk, and