Integrated Delivery Systems Supervisor

Children's Hospital Los Angeles (CHLA); Los Angeles (CA); On-site; USD 75,000 - 90,000; Full time

Job summary

Children's Hospital Los Angeles (CHLA) seeks a Supervisor to lead a small team within the department. You will oversee day-to-day operations, assign tasks, and collaborate with the direct leader to reach department goals.

You will participate in determining staffing levels, maintain open communication with leadership, and uphold a patient- and family-centered model of care while ensuring service excellence.

Qualifications

• Minimum 4+ years in an administrative or community-based healthcare setting.
• Minimum 2+ years direct experience working with patients, clients, or community members.
• At least 1 year in a supervisory or team lead role.

Responsibilities

• Supervise at least two team members and oversee day-to-day operations.
• Collaborate with direct leader and leadership team to assign tasks and reach department goals.
• Participate in determining program staffing levels and needs, adjusting when approved.

Skills

Leadership experience

Administrative experience

Patient interaction

Education

Associate's degree

Bachelor’s degree (preferred)

Job description

Schedule: Monday-Friday 7:30am - 4:00pm, 8hr shifts.

Purpose Statement/Position Summary

The Supervisor will provide direct supervision of at least two team members in collaboration with direct leader and leadership team and oversee the performance of an entire team, program or work area. In this role, you will oversee day-to‑day operations and assign tasks to reach broader department or organizational goals. The Supervisor participates, with direct leader and leadership team, in determining program/staffing levels, and needs, and adjusts when appropriate and approved. Maintains open communication with department leadership regarding patients, family, personnel, and departmental issues. Demonstrates commitment to a patient and family-centered model of care.

Required

Minimum Qualifications/Work Experience

• 4+ years of experience in an administrative or community-based role within a healthcare, clinical, school, or community-based organization.
• 2+ years of direct experience working with patients, clients, or community members.
• At least 1 year of leadership experience in a supervisory or team lead capacity.

Preferred

• Direct supervision experience, preferred.
• Community Health Worker Certification Preferred

Education/Licensure/Certification

Required: Associate's degree in Public Health, Health Administration, Child Development, Social Work, or a related discipline; OR equivalent combination of education and work experience.

Preferred: Bachelor’s degree in Public Health, Health Administration, Child Development, Social Work, or a closely related field.