Integrated Care Extender — Flexible Scheduling & Impact

Health Connect America, Inc.; Nashville (TN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off & holidays

401(k) Retirement Plan

Employee Assistance Program (EAP)

Health Savings Account with company**

Job summary

Health Connect America is seeking an Extender role to support care coordination for members across the multi-state footprint. The position involves outreach, engagement, and coordination of services under Tailored Care Management, working with care managers and the care team in homes and communities.

Ideal candidates will have a Bachelor’s degree (human services preferred) and be at least 18 years old, with lived experience or peer specialist credentials as described.

Qualifications

• Bachelor’s Degree in any discipline is required; Bachelor’s in human services is preferred.
• Be at least 18 years of age.
• Must meet one of: lived experience with I/DD/TBI and Medicaid navigation knowledge; or be a Certified Peer Support Specialist with lived experience; or a parent/guardian with relevant experience; or two years paid, with one year directly working with Tailored Care Management eligible population.

Responsibilities

• Perform general outreach, engagement, and follow-up with members.
• Coordinate services/appointments (reminders, transportation).
• Engage in Tailored Care Management activities and knowledge sharing.
• Share member information with care manager and care team.
• Provide and track referrals and assist in obtaining community resources.
• Participate in case conferences and support the care manager.
• Document all efforts in ONEcare promptly.
• Attend virtual team meetings and in-person trainings as required.

Education

Bachelor’s Degree in any discipline

Bachelor’s Degree in human services related discipline

High school diploma or equivalent

Job description

Health Connect America is seeking an Extender role to support care coordination for members across the multi-state footprint. The position involves outreach, engagement, and coordination of services under Tailored Care Management, working with care managers and the care team in homes and communities.

Ideal candidates will have a Bachelor’s degree (human services preferred) and be at least 18 years old, with lived experience or peer specialist credentials as described.