Advanced Medical Support Specialist — Coordinated Care

US-Department-of-Veterans-Affair; Durham (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant (MSA) to provide specialized administrative patient support within an interdisciplinary coordinated care delivery model.

The role involves using advanced patient systems across multiple clinics and care settings, coordinating with the patient care team to monitor clinic schedules and assist with communications during patient transitions.

Qualifications

• Ability to collaborate and communicate with a wide range of medical clinicians to accomplish team goals.
• Ability to independently set priorities and organize work to meet deadlines.
• Ability to communicate tactfully and effectively with internal and external customers, including reporting data.

Responsibilities

• Coordinate with patient care teams to review clinic availability and adjust schedules to support clinics.
• Recommends changes to clinic procedures based on administrative guidelines.
• Assist with communications during inpatient to outpatient discharge and notify patients of normal lab results.
• Develop and maintain effective communication with VA medical centers and other agencies.

Skills

Collaboration

Prioritization

Communication

Interdisciplinary coordination

Medical terminology

Job description

U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant (MSA) to provide specialized administrative patient support within an interdisciplinary coordinated care delivery model.

The role involves using advanced patient systems across multiple clinics and care settings, coordinating with the patient care team to monitor clinic schedules and assist with communications during patient transitions.