Intake Specialist: Streamline Patient Access & Care

Adapt-Health-LLC

Elmhurst (IL)

On-site

USD 24,796,800 - 34,440,000

Full time

14 days+
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Benefits offered by this job

Health insurance
401(k) with company match
Paid time off (6 holidays)
Stock Purchase Plan
Parental leave

Job summary

AdaptHealth is seeking an Intake Specialist to support patient access by coordinating referrals, reviewing documentation, and ensuring services are set up accurately. You’ll work with patients, providers, and internal teams to navigate insurance requirements and move intake forward efficiently.

The role suits detail-oriented individuals who enjoy patient communication and collaborating across teams in a fast-paced healthcare environment.

Qualifications

  • High school diploma or equivalent required; healthcare admin/related field preferred.
  • Experience in admin, call center, insurance, billing, or customer service is a plus.
  • Healthcare setting experience is beneficial but not required.

Responsibilities

  • Review referrals and payer guidelines to determine eligibility and compliance.
  • Communicate with patients about financial responsibilities and collect payments when applicable.
  • Coordinate with providers and internal teams to obtain complete documentation.
  • Enter referrals within established timeframes while maintaining productivity.
  • Navigate EMR and other systems to manage patient records.

Skills

Customer service
Communication
Multitasking
Detail-oriented
Microsoft Office
EMR familiarity

Education

High School Diploma
Associate’s degree in Healthcare Administration

Tools

Electronic Medical Records (EMR) systems
Microsoft Office

Job description

AdaptHealth is seeking an Intake Specialist to support patient access by coordinating referrals, reviewing documentation, and ensuring services are set up accurately. You’ll work with patients, providers, and internal teams to navigate insurance requirements and move intake forward efficiently.

The role suits detail-oriented individuals who enjoy patient communication and collaborating across teams in a fast-paced healthcare environment.

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